Essentials of Nursing Communication
1. Introduction - p. v 2. Preface - p. vii 3. A few words about words - p. ix 4. Acknowledgements - p. x 5. About the authors - p. xi 6. List of Illustrations - p. xiii 7. List of Tables - p. xiv 8. SECTION I. Communication and Person-Centered Care - p. 1 9. 1. Defining and understanding communication in nursing - p. 3 10. 2. Science versus anecdote - p. 17 11. 3. Relationship with the patient - p. 33 12. 4. A patient’s story - p. 47 13. SECTION II. Diversity, Equity, and Inclusion - p. 61 14. 5. Ethical communication - p. 63 15. 6. Cultural humility - p. 85 16. 7. Health literacy - p. 99 17. 8. Bearing witness - p. 117 18. 9. Communication and a culture of safety - p. 137 19. SECTION III. Family and Nurse Communication - p. 155 20. 10. Communication and the patient’s family - p. 157 21. 11. Communicating with the family caregiver in complex disease - p. 177 22. 12. Communicating about patient prognosis - p. 195 23. SECTION IV. Professionalism and Collaboration - p. 213 24. 13. Communicating about transitions in care - p. 215 25. 14. Communication and goal-concordant care - p. 231 26. 15. Working on a team - p. 247 27. 16. Evolving channels of communication in nursing - p. 263 28. Index - p. 281
Essentials of Nursing Communication
1. Introduction - p. v 2. Preface - p. vii 3. A few words about words - p. ix 4. Acknowledgements - p. x 5. About the authors - p. xi 6. List of Illustrations - p. xiii 7. List of Tables - p. xiv 8. SECTION I. Communication and Person-Centered Care - p. 1 9. 1. Defining and understanding communication in nursing - p. 3 10. 2. Science versus anecdote - p. 17 11. 3. Relationship with the patient - p. 33 12. 4. A patient’s story - p. 47 13. SECTION II. Diversity, Equity, and Inclusion - p. 61 14. 5. Ethical communication - p. 63 15. 6. Cultural humility - p. 85 16. 7. Health literacy - p. 99 17. 8. Bearing witness - p. 117 18. 9. Communication and a culture of safety - p. 137 19. SECTION III. Family and Nurse Communication - p. 155 20. 10. Communication and the patient’s family - p. 157 21. 11. Communicating with the family caregiver in complex disease - p. 177 22. 12. Communicating about patient prognosis - p. 195 23. SECTION IV. Professionalism and Collaboration - p. 213 24. 13. Communicating about transitions in care - p. 215 25. 14. Communication and goal-concordant care - p. 231 26. 15. Working on a team - p. 247 27. 16. Evolving channels of communication in nursing - p. 263 28. Index - p. 281
