Easily navigate through the complicated and challenging world of daily on-the-job human interactions, with Health Professional and Patient Interaction, 9th Edition. Covering strategies for effective communication, this time-tested guide offers the tools you need to establish positive patient and interprofessional relationships built on respect. It not only covers respectful actions and good decision-making, but also demonstrates how those decisions directly shape your on-the-job success. Practical examples and authentic scenarios highlight how to apply respect and professionalism to coworkers and patients of various ages and various backgrounds across a wide spectrum of healthcare environments. It’s the foundation you need to effectively and successfully communicate on the job.
1. Introduction - p. 1 2. Chapter 1. Respect in the Professional Role - p. 2 3. Chapter 2. Professional Relatedness Built on Respect - p. 12 4. Chapter 3. Professional Boundaries Guided by Respect - p. 28 5. Section 2. Respectful Interactions in the Delivery of Care - p. 40 6. Introduction - p. 41 7. Chapter 4. Respect for Self in the Professional Role - p. 42 8. Chapter 5. Respect in a Diverse Society - p. 60 9. Chapter 6. Respect in the Institutional Settings of Health Care - p. 77 10. Section 3. Respect for the Patient’s Situation - p. 90 11. Introduction - p. 91 12. Chapter 7. Respecting the Patient’s Story - p. 92 13. Chapter 8. Respect for the Patient’s Family and Significant Relationships - p. 107 14. Section 4. Respect Through Communication - p. 124 15. Introduction - p. 125 16. Chapter 9. Respectful Interprofessional Communication and Collaboration - p. 126 17. Chapter 10. Respectful Communication in an Information Age - p. 141 18. section 5. Respectful Interactions Across the Life Span - p. 165 19. Introduction - p. 166 20. Chapter 11. Respectful Interaction: Working With Newborns, Infants, and Children in the Early Years - p. 167 21. Chapter 12. Respectful Interaction: Working With School-Age Children and Adolescents - p. 181 22. Chapter 13. Respectful Interaction: Working With Adults - p. 195 23. Chapter 14. Respectful Interaction: Working With Older Adults - p. 212 24. Section 6. Some Special Challenges: Creating a Context of Respect - p. 229 25. Introduction - p. 230 26. Chapter 15. Respectful Interaction: When the Patient Is Dying - p. 231 27. Chapter 16. Respectful Interaction in Complex Situations - p. 247 28. Section Questions for Thought and Discussion - p. 262 29. Index - p. 267
Easily navigate through the complicated and challenging world of daily on-the-job human interactions, with Health Professional and Patient Interaction, 9th Edition. Covering strategies for effective communication, this time-tested guide offers the tools you need to establish positive patient and interprofessional relationships built on respect. It not only covers respectful actions and good decision-making, but also demonstrates how those decisions directly shape your on-the-job success. Practical examples and authentic scenarios highlight how to apply respect and professionalism to coworkers and patients of various ages and various backgrounds across a wide spectrum of healthcare environments. It’s the foundation you need to effectively and successfully communicate on the job.
1. Introduction - p. 1 2. Chapter 1. Respect in the Professional Role - p. 2 3. Chapter 2. Professional Relatedness Built on Respect - p. 12 4. Chapter 3. Professional Boundaries Guided by Respect - p. 28 5. Section 2. Respectful Interactions in the Delivery of Care - p. 40 6. Introduction - p. 41 7. Chapter 4. Respect for Self in the Professional Role - p. 42 8. Chapter 5. Respect in a Diverse Society - p. 60 9. Chapter 6. Respect in the Institutional Settings of Health Care - p. 77 10. Section 3. Respect for the Patient’s Situation - p. 90 11. Introduction - p. 91 12. Chapter 7. Respecting the Patient’s Story - p. 92 13. Chapter 8. Respect for the Patient’s Family and Significant Relationships - p. 107 14. Section 4. Respect Through Communication - p. 124 15. Introduction - p. 125 16. Chapter 9. Respectful Interprofessional Communication and Collaboration - p. 126 17. Chapter 10. Respectful Communication in an Information Age - p. 141 18. section 5. Respectful Interactions Across the Life Span - p. 165 19. Introduction - p. 166 20. Chapter 11. Respectful Interaction: Working With Newborns, Infants, and Children in the Early Years - p. 167 21. Chapter 12. Respectful Interaction: Working With School-Age Children and Adolescents - p. 181 22. Chapter 13. Respectful Interaction: Working With Adults - p. 195 23. Chapter 14. Respectful Interaction: Working With Older Adults - p. 212 24. Section 6. Some Special Challenges: Creating a Context of Respect - p. 229 25. Introduction - p. 230 26. Chapter 15. Respectful Interaction: When the Patient Is Dying - p. 231 27. Chapter 16. Respectful Interaction in Complex Situations - p. 247 28. Section Questions for Thought and Discussion - p. 262 29. Index - p. 267