More than any other product on the market, the most successful Medical Assistants begin their careers with Kinn. Trusted for more than 60 years, Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 14th Edition teaches you real-world administrative skills essential for a career in the modern medical office – always with a focus on application through unfolding case scenarios, critical thinking questions, procedure videos, and interactive exercises. The reorganized 14th edition includes expanded content on topics from professionalism and interpersonal skills to billing and coding, electronic health records, and practice management as well as a new chapter reviewing medical terminology, anatomy and physiology, and pathology. With an easy-to-read style and practical focus, paired with a full complement of separately sold adaptive solutions, real-world simulations, EHR documentation experience, and HESI remediation and assessment — you’ll learn the leading skills to prepare for certification and a successful career in the dynamic and growing Medical Assisting profession.
1. Unit One Introduction to Medical Assisting - p. xi 2. 1 The Professional Medical Assistant and the Healthcare Team - p. 1 3. 2 Therapeutic Communication - p. 29 4. 3 Legal Principles - p. 50 5. 4 Healthcare Laws - p. 71 6. 5 Healthcare Ethics - p. 93 7. 6 Introduction to Anatomy and Medical Terminology - p. 108 8. 7 Patient Coaching - p. 133 9. Unit Two Fundamentals of Ambulatory Care Administration - p. 154 10. 8 Technology - p. 155 11. 9 Written Communication - p. 173 12. 10 Telephone Techniques - p. 196 13. 11 Scheduling Appointments and Patient Processing - p. 214 14. 12 Health Records - p. 239 15. 13 Daily Operations and Safety - p. 268 16. 14 Principles of Pharmacology - p. 290 17. Unit Three Coding and Medical Billing - p. 314 18. 15 Health Insurance Essentials - p. 315 19. 16 Diagnostic Coding Essentials - p. 330 20. 17 Procedural Coding Essentials - p. 353 21. 18 Medical Billing and Reimbursement Essentials - p. 376 22. Unit Four Advanced Ambulatory Care Administration - p. 401 23. 19 Patient Accounts and Practice Management - p. 402 24. 20 Advanced Roles in Administration - p. 436 25. Unit Five Assisting With Medical Specialties - p. 454 26. 21 Medical Emergencies - p. 455 27. Unit Six Job Seeking - p. 483 28. 22 Skills and Strategies - p. 484 29. Glossary - p. 510 30. Abbreviations - p. 528 31. Index - p. 535
More than any other product on the market, the most successful Medical Assistants begin their careers with Kinn. Trusted for more than 60 years, Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 14th Edition teaches you real-world administrative skills essential for a career in the modern medical office – always with a focus on application through unfolding case scenarios, critical thinking questions, procedure videos, and interactive exercises. The reorganized 14th edition includes expanded content on topics from professionalism and interpersonal skills to billing and coding, electronic health records, and practice management as well as a new chapter reviewing medical terminology, anatomy and physiology, and pathology. With an easy-to-read style and practical focus, paired with a full complement of separately sold adaptive solutions, real-world simulations, EHR documentation experience, and HESI remediation and assessment — you’ll learn the leading skills to prepare for certification and a successful career in the dynamic and growing Medical Assisting profession.
1. Unit One Introduction to Medical Assisting - p. xi 2. 1 The Professional Medical Assistant and the Healthcare Team - p. 1 3. 2 Therapeutic Communication - p. 29 4. 3 Legal Principles - p. 50 5. 4 Healthcare Laws - p. 71 6. 5 Healthcare Ethics - p. 93 7. 6 Introduction to Anatomy and Medical Terminology - p. 108 8. 7 Patient Coaching - p. 133 9. Unit Two Fundamentals of Ambulatory Care Administration - p. 154 10. 8 Technology - p. 155 11. 9 Written Communication - p. 173 12. 10 Telephone Techniques - p. 196 13. 11 Scheduling Appointments and Patient Processing - p. 214 14. 12 Health Records - p. 239 15. 13 Daily Operations and Safety - p. 268 16. 14 Principles of Pharmacology - p. 290 17. Unit Three Coding and Medical Billing - p. 314 18. 15 Health Insurance Essentials - p. 315 19. 16 Diagnostic Coding Essentials - p. 330 20. 17 Procedural Coding Essentials - p. 353 21. 18 Medical Billing and Reimbursement Essentials - p. 376 22. Unit Four Advanced Ambulatory Care Administration - p. 401 23. 19 Patient Accounts and Practice Management - p. 402 24. 20 Advanced Roles in Administration - p. 436 25. Unit Five Assisting With Medical Specialties - p. 454 26. 21 Medical Emergencies - p. 455 27. Unit Six Job Seeking - p. 483 28. 22 Skills and Strategies - p. 484 29. Glossary - p. 510 30. Abbreviations - p. 528 31. Index - p. 535
