More than any other product on the market, the most successful medical assistants begin their careers with Kinn. Known for more than 60 years for its alignment with national curriculum standards, Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 15th Edition teaches the real-world administrative skills essential for a career in the modern medical office — always with a focus on helping you apply what you’ve learned. This edition features new and expanded content on insurance, coding, privacy and security, telehealth logistics, and much more. With its easier-to-read format and a full continuum of separately sold adaptive solutions, EHR documentation experience, and HESI remediation and assessment — you will quickly master the leading skills to prepare for certification and a successful career in the dynamic and growing administrative medical assisting profession!
1. Unit One: Introduction to Medical Assisting - p. xii 2. 1. The Professional Medical Assistant and the Healthcare Team - p. 1 3. 2. Therapeutic Communication - p. 29 4. 3. Legal Principles - p. 52 5. 4. Healthcare Laws - p. 72 6. 5. Healthcare Ethics - p. 95 7. 6. Introduction to Anatomy and Medical Terminology - p. 111 8. 7. Patient Coaching - p. 133 9. Unit Two: Fundamentals of Ambulatory Care Administration - p. 156 10. 8. Technology - p. 157 11. 9. Written Communication - p. 176 12. 10. Telephone Techniques - p. 200 13. 11. Scheduling Appointments and Patient Processing - p. 218 14. 12. Health Records - p. 243 15. 13. Daily Operations and Safety - p. 272 16. 14. Principles of Pharmacology - p. 294 17. Unit Three: Coding and Medical Billing - p. 318 18. 15. Health Insurance Essentials - p. 320 19. 16. Diagnostic Coding Essentials - p. 335 20. 17. Procedural Coding Essentials - p. 357 21. 18. Medical Billing and Reimbursement Essentials - p. 379 22. Unit Four: Advanced Ambulatory Care Administration - p. 405 23. 19. Patient Accounts and Practice Management - p. 406 24. 20. Advanced Roles in Administration - p. 439 25. Unit Five: Assisting with Medical Specialties - p. 458 26. 21. Medical Emergencies - p. 460 27. Unit Six: Job Seeking - p. 489 28. 22. Skills and Strategies - p. 490 29. Abbreviations - p. 535 30. Index - p. 543
More than any other product on the market, the most successful medical assistants begin their careers with Kinn. Known for more than 60 years for its alignment with national curriculum standards, Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 15th Edition teaches the real-world administrative skills essential for a career in the modern medical office — always with a focus on helping you apply what you’ve learned. This edition features new and expanded content on insurance, coding, privacy and security, telehealth logistics, and much more. With its easier-to-read format and a full continuum of separately sold adaptive solutions, EHR documentation experience, and HESI remediation and assessment — you will quickly master the leading skills to prepare for certification and a successful career in the dynamic and growing administrative medical assisting profession!
1. Unit One: Introduction to Medical Assisting - p. xii 2. 1. The Professional Medical Assistant and the Healthcare Team - p. 1 3. 2. Therapeutic Communication - p. 29 4. 3. Legal Principles - p. 52 5. 4. Healthcare Laws - p. 72 6. 5. Healthcare Ethics - p. 95 7. 6. Introduction to Anatomy and Medical Terminology - p. 111 8. 7. Patient Coaching - p. 133 9. Unit Two: Fundamentals of Ambulatory Care Administration - p. 156 10. 8. Technology - p. 157 11. 9. Written Communication - p. 176 12. 10. Telephone Techniques - p. 200 13. 11. Scheduling Appointments and Patient Processing - p. 218 14. 12. Health Records - p. 243 15. 13. Daily Operations and Safety - p. 272 16. 14. Principles of Pharmacology - p. 294 17. Unit Three: Coding and Medical Billing - p. 318 18. 15. Health Insurance Essentials - p. 320 19. 16. Diagnostic Coding Essentials - p. 335 20. 17. Procedural Coding Essentials - p. 357 21. 18. Medical Billing and Reimbursement Essentials - p. 379 22. Unit Four: Advanced Ambulatory Care Administration - p. 405 23. 19. Patient Accounts and Practice Management - p. 406 24. 20. Advanced Roles in Administration - p. 439 25. Unit Five: Assisting with Medical Specialties - p. 458 26. 21. Medical Emergencies - p. 460 27. Unit Six: Job Seeking - p. 489 28. 22. Skills and Strategies - p. 490 29. Abbreviations - p. 535 30. Index - p. 543
