Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 5th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on Day 1. When used in conjunction with SimChart® for the Medical Office, Elsevier’s educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job.
1. Title of Book - p. i 2. Cover image - p. i 3. Title page - p. ii 4. Table of Contents - p. iii 5. IFC - p. IFC1 6. Copyright - p. IFC1 7. Dedication - p. iv 8. Reviewers - p. v 9. Preface - p. v 10. Acknowledgments - p. v 11. SimChart for the Medical Office for Medical Office Administration, 5th Edition - p. xiii 12. 1. The Career of a Medical Administrative Assistant - p. 1 13. 2. The Health Care Team - p. 14 14. 3. Medical Law and Ethics - p. 33 15. 4. The Diverse Community of Patients - p. 64 16. 5. Interpersonal Communications - p. 74 17. 6. Appointment Scheduling - p. 107 18. 7. Patient Reception and Registration - p. 129 19. 8. Health Information Management - p. 159 20. 9. Procedure and Diagnosis Coding - p. 199 21. 10. Medical Billing - p. 215 22. 11. Health Insurance and Health Benefits Programs - p. 234 23. 12. Business Operations of the Medical Office - p. 262 24. 13. Financial Management - p. 274 25. 14. Human Resource Management - p. 286 26. 15. Job Search Essentials - p. 304 27. Appendix I. Answers to Think About It Questions - p. 317 28. Appendix II. Competency Assessment Checklist - p. 324 29. Appendix III. Using SimChart - p. 358 30. Glossary - p. 372 31. Index - p. 378
Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 5th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on Day 1. When used in conjunction with SimChart® for the Medical Office, Elsevier’s educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job.
1. Title of Book - p. i 2. Cover image - p. i 3. Title page - p. ii 4. Table of Contents - p. iii 5. IFC - p. IFC1 6. Copyright - p. IFC1 7. Dedication - p. iv 8. Reviewers - p. v 9. Preface - p. v 10. Acknowledgments - p. v 11. SimChart for the Medical Office for Medical Office Administration, 5th Edition - p. xiii 12. 1. The Career of a Medical Administrative Assistant - p. 1 13. 2. The Health Care Team - p. 14 14. 3. Medical Law and Ethics - p. 33 15. 4. The Diverse Community of Patients - p. 64 16. 5. Interpersonal Communications - p. 74 17. 6. Appointment Scheduling - p. 107 18. 7. Patient Reception and Registration - p. 129 19. 8. Health Information Management - p. 159 20. 9. Procedure and Diagnosis Coding - p. 199 21. 10. Medical Billing - p. 215 22. 11. Health Insurance and Health Benefits Programs - p. 234 23. 12. Business Operations of the Medical Office - p. 262 24. 13. Financial Management - p. 274 25. 14. Human Resource Management - p. 286 26. 15. Job Search Essentials - p. 304 27. Appendix I. Answers to Think About It Questions - p. 317 28. Appendix II. Competency Assessment Checklist - p. 324 29. Appendix III. Using SimChart - p. 358 30. Glossary - p. 372 31. Index - p. 378
