OCEB 2 Certification Guide, Second Edition has been updated to cover the new version 2 of the BPMN standard and delivers expert insight into BPM from one of the developers of the OCEB Fundamental exam, offering full coverage of the fundamental exam material for both the business and technical tracks to further certification. The first study guide prepares candidates to take—and pass—the OCEB Fundamental exam, explaining and building on basic concepts, focusing on key areas, and testing knowledge of all critical topics with sample questions and detailed answers. Suitable for practitioners, and those newer to the field, this book provides a solid grounding in business process management based on the authors’ own extensive BPM consulting experiences.
1. Cover image - p. iv 2. Title page - p. iv 3. Table of Contents - p. iv 4. Copyright - p. iv 5. About the Authors - p. ix 6. Foreword - p. xi 7. Preface - p. xiii 8. Chapter 1: Getting Started - p. xiii 9. Chapter 2: Basic Principles of Business Management - p. 13 10. Chapter 3: Basic Principles of Business Processes - p. 36 11. Chapter 4: Basic Principles of Business Process Management - p. 53 12. Chapter 5: Business Modeling - p. 66 13. Chapter 6: Modeling Business Processes Using BPMN - p. 91 14. Chapter 7: Frameworks - p. 147 15. Appendix A - p. 171 16. Glossary - p. 175 17. List of Literature - p. 185 18. Index - p. 187
OCEB 2 Certification Guide, Second Edition has been updated to cover the new version 2 of the BPMN standard and delivers expert insight into BPM from one of the developers of the OCEB Fundamental exam, offering full coverage of the fundamental exam material for both the business and technical tracks to further certification. The first study guide prepares candidates to take—and pass—the OCEB Fundamental exam, explaining and building on basic concepts, focusing on key areas, and testing knowledge of all critical topics with sample questions and detailed answers. Suitable for practitioners, and those newer to the field, this book provides a solid grounding in business process management based on the authors’ own extensive BPM consulting experiences.
1. Cover image - p. iv 2. Title page - p. iv 3. Table of Contents - p. iv 4. Copyright - p. iv 5. About the Authors - p. ix 6. Foreword - p. xi 7. Preface - p. xiii 8. Chapter 1: Getting Started - p. xiii 9. Chapter 2: Basic Principles of Business Management - p. 13 10. Chapter 3: Basic Principles of Business Processes - p. 36 11. Chapter 4: Basic Principles of Business Process Management - p. 53 12. Chapter 5: Business Modeling - p. 66 13. Chapter 6: Modeling Business Processes Using BPMN - p. 91 14. Chapter 7: Frameworks - p. 147 15. Appendix A - p. 171 16. Glossary - p. 175 17. List of Literature - p. 185 18. Index - p. 187
