1. Chapter 1 Introduction to Phlebotomy - p. 1 2. Chapter 2 Healthcare Structure - p. 10 3. Chapter 3 Safety - p. 26 4. Chapter 4 Infection Control - p. 40 5. Chapter 5 Medical Terminology - p. 61 6. Chapter 6 Human Anatomy and Physiology - p. 70 7. Chapter 7 Circulatory, Lymphatic, and Immune Systems - p. 101 8. Chapter 8 Venipuncture Equipment - p. 121 9. Chapter 9 Routine Venipuncture - p. 138 10. Chapter 10 Capillary Collection - p. 162 11. Chapter 11 Preanalytic Variables and Venipuncture Complications - p. 177 12. Chapter 12 Blood Collection in Special Populations - p. 196 13. Chapter 13 Arterial Blood Collection - p. 211 14. Chapter 14 Special Collections and Procedures - p. 222 15. Chapter 15 Special Nonblood Collection Procedures - p. 240 16. Chapter 16 Specimen Handling, Transport, and Processing - p. 253 17. Chapter 17 Point-of-Care Testing - p. 264 18. Chapter 18 Quality Phlebotomy - p. 277 19. Chapter 19 Legal Issues in Phlebotomy - p. 290 20. APPENDIX A Metric System Measurements - p. 301 21. APPENDIX B Common English–Spanish Phrases for Phlebotomy - p. 302 22. APPENDIX C Competency Checklists - p. 304 23. APPENDIX D Common Abbreviations - p. 316 24. APPENDIX E Mock Certification Examination - p. 319 25. APPENDIX F Answers to Chapter Questions and Mock Certification Examination - p. 334 26. Glossary - p. 359 27. Index - p. 368
1. Chapter 1 Introduction to Phlebotomy - p. 1 2. Chapter 2 Healthcare Structure - p. 10 3. Chapter 3 Safety - p. 26 4. Chapter 4 Infection Control - p. 40 5. Chapter 5 Medical Terminology - p. 61 6. Chapter 6 Human Anatomy and Physiology - p. 70 7. Chapter 7 Circulatory, Lymphatic, and Immune Systems - p. 101 8. Chapter 8 Venipuncture Equipment - p. 121 9. Chapter 9 Routine Venipuncture - p. 138 10. Chapter 10 Capillary Collection - p. 162 11. Chapter 11 Preanalytic Variables and Venipuncture Complications - p. 177 12. Chapter 12 Blood Collection in Special Populations - p. 196 13. Chapter 13 Arterial Blood Collection - p. 211 14. Chapter 14 Special Collections and Procedures - p. 222 15. Chapter 15 Special Nonblood Collection Procedures - p. 240 16. Chapter 16 Specimen Handling, Transport, and Processing - p. 253 17. Chapter 17 Point-of-Care Testing - p. 264 18. Chapter 18 Quality Phlebotomy - p. 277 19. Chapter 19 Legal Issues in Phlebotomy - p. 290 20. APPENDIX A Metric System Measurements - p. 301 21. APPENDIX B Common English–Spanish Phrases for Phlebotomy - p. 302 22. APPENDIX C Competency Checklists - p. 304 23. APPENDIX D Common Abbreviations - p. 316 24. APPENDIX E Mock Certification Examination - p. 319 25. APPENDIX F Answers to Chapter Questions and Mock Certification Examination - p. 334 26. Glossary - p. 359 27. Index - p. 368