The UX Book: Agile Design for a Quality User Experience, Third Edition, takes a practical, applied, hands-on approach to UX design based on the application of established and emerging best practices, principles, and proven methods to ensure a quality user experience. The approach is about practice, drawing on the creative concepts of design exploration and visioning to make designs that appeal to the emotions of users, while moving toward processes that are lightweight, rapid, and agile—to make things as good as resources permit and to value time and other resources in the process.
Designed as a textbook for aspiring students and a how-to handbook and field guide for UX professionals, the book is accompanied by in-class exercises and team projects.
The approach is practical rather than formal or theoretical. The primary goal is to imbue an understanding of what a good user experience is and how to achieve it. To better serve this, processes, methods, and techniques are introduced early to establish process-related concepts as context for discussion in later chapters.
1. Part 1: Introduction - p. xxvi 2. Chapter 1. What Are UX and UX Design? - p. 3 3. Chapter 2. The Wheel: UX Processes, Lifecycles, Methods, and Techniques - p. 25 4. Chapter 3. Design Situations: Understanding Rigor, Scope, Complexity, and the Nature of Systems - p. 43 5. Chapter 4. Managing Change With the Funnel Model of Agile UX - p. 55 6. Chapter 5. Prelude to the Process Chapters - p. 69 7. Part 2: Understand Needs: Ux Research Analysis and Synthesis - p. 80 8. Chapter 6. UX Research Data Gathering - p. 83 9. Chapter 7. UX Research Data Analysis - p. 107 10. Chapter 8. UX Research Data Modeling I: User, Flow, Artifact, Physical, and Information Models - p. 127 11. Chapter 9. UX Research Data Modeling II: Task, Social, and Hybrid Models - p. 153 12. Chapter 10. User Stories and UX Design Requirements - p. 175 13. Part 3: UX Design - p. 189 14. Chapter 11. The Nature of UX Design - p. 193 15. Chapter 12. Bottom-Up Versus Top-Down Design - p. 209 16. Chapter 13. Generative Design: Ideation, Sketching, and Critiquing - p. 223 17. Chapter 14. Mental Models and Conceptual Design - p. 255 18. Chapter 15. Designing for Ecological Needs and Pervasive Information Architecture - p. 273 19. Chapter 16. Designing Interaction - p. 295 20. Chapter 17. Designing for Emotional Impact - p. 323 21. Part 4: Prototype Candidate Designs - p. 333 22. Chapter 18. Prototyping - p. 337 23. Part 5: UX Evaluation - p. 362 24. Chapter 19. Introduction to UX Evaluation: Concepts and Terminology - p. 365 25. Chapter 20. UX Evaluation: Goals, Metrics, and Targets - p. 381 26. Chapter 21. Empirical UX Evaluation:: Preparation - p. 397 27. Chapter 22. Empirical UX Evaluation:: Data Collection - p. 411 28. Chapter 23. Analytic UX Evaluation:: Data Collection - p. 443 29. Chapter 24. UX Evaluation:: Data Analysis - p. 461 30. Chapter 25. UX Evaluation:: Reporting Results - p. 487 31. Part 6: Agile UX and Connections With Agile Software Development - p. 498 32. Chapter 26. Connecting Agile UX With Agile Software Development - p. 501 33. Part 7: UX Affordances, the Interaction Cycle, and UX Design Guidelines - p. 523 34. Chapter 27. Affordances in UX Design - p. 527 35. Chapter 28. The Interaction Cycle - p. 567 36. Chapter 29. UX Design Guidelines and Examples - p. 581 37. Index - p. 695
The UX Book: Agile Design for a Quality User Experience, Third Edition, takes a practical, applied, hands-on approach to UX design based on the application of established and emerging best practices, principles, and proven methods to ensure a quality user experience. The approach is about practice, drawing on the creative concepts of design exploration and visioning to make designs that appeal to the emotions of users, while moving toward processes that are lightweight, rapid, and agile—to make things as good as resources permit and to value time and other resources in the process.
Designed as a textbook for aspiring students and a how-to handbook and field guide for UX professionals, the book is accompanied by in-class exercises and team projects.
The approach is practical rather than formal or theoretical. The primary goal is to imbue an understanding of what a good user experience is and how to achieve it. To better serve this, processes, methods, and techniques are introduced early to establish process-related concepts as context for discussion in later chapters.
1. Part 1: Introduction - p. xxvi 2. Chapter 1. What Are UX and UX Design? - p. 3 3. Chapter 2. The Wheel: UX Processes, Lifecycles, Methods, and Techniques - p. 25 4. Chapter 3. Design Situations: Understanding Rigor, Scope, Complexity, and the Nature of Systems - p. 43 5. Chapter 4. Managing Change With the Funnel Model of Agile UX - p. 55 6. Chapter 5. Prelude to the Process Chapters - p. 69 7. Part 2: Understand Needs: Ux Research Analysis and Synthesis - p. 80 8. Chapter 6. UX Research Data Gathering - p. 83 9. Chapter 7. UX Research Data Analysis - p. 107 10. Chapter 8. UX Research Data Modeling I: User, Flow, Artifact, Physical, and Information Models - p. 127 11. Chapter 9. UX Research Data Modeling II: Task, Social, and Hybrid Models - p. 153 12. Chapter 10. User Stories and UX Design Requirements - p. 175 13. Part 3: UX Design - p. 189 14. Chapter 11. The Nature of UX Design - p. 193 15. Chapter 12. Bottom-Up Versus Top-Down Design - p. 209 16. Chapter 13. Generative Design: Ideation, Sketching, and Critiquing - p. 223 17. Chapter 14. Mental Models and Conceptual Design - p. 255 18. Chapter 15. Designing for Ecological Needs and Pervasive Information Architecture - p. 273 19. Chapter 16. Designing Interaction - p. 295 20. Chapter 17. Designing for Emotional Impact - p. 323 21. Part 4: Prototype Candidate Designs - p. 333 22. Chapter 18. Prototyping - p. 337 23. Part 5: UX Evaluation - p. 362 24. Chapter 19. Introduction to UX Evaluation: Concepts and Terminology - p. 365 25. Chapter 20. UX Evaluation: Goals, Metrics, and Targets - p. 381 26. Chapter 21. Empirical UX Evaluation:: Preparation - p. 397 27. Chapter 22. Empirical UX Evaluation:: Data Collection - p. 411 28. Chapter 23. Analytic UX Evaluation:: Data Collection - p. 443 29. Chapter 24. UX Evaluation:: Data Analysis - p. 461 30. Chapter 25. UX Evaluation:: Reporting Results - p. 487 31. Part 6: Agile UX and Connections With Agile Software Development - p. 498 32. Chapter 26. Connecting Agile UX With Agile Software Development - p. 501 33. Part 7: UX Affordances, the Interaction Cycle, and UX Design Guidelines - p. 523 34. Chapter 27. Affordances in UX Design - p. 527 35. Chapter 28. The Interaction Cycle - p. 567 36. Chapter 29. UX Design Guidelines and Examples - p. 581 37. Index - p. 695
