Immerse yourself in the ideas, theories, and techniques of effective communication in the workplace! Communication in Nursing, 10th Edition adopts a uniquely practical and personal approach to the demands of today’s nursing practice, providing extensive examples, exercises, and techniques that help you apply communication skills in a variety of clinical settings. Using a conversational tone, this relatable text takes you beyond theory to show you how to understand important concepts and use communication as a tool to limit stress in your nursing practice. The 10th edition includes an emphasis on holistic self-care of the nurse and case studies for the Next-Generation NCLEX® (NGN). In addition, the latest information on the topics of mindfulness, resilience, and interprofessional communication highlight the importance of implementing these tools in practice.
1. Introduction - p. Page xi 2. Framework - p. Page xii 3. Contents - p. Page xiii 4. List of Illustrations - p. Page xiv 5. List of Tables - p. Page xv 6. Part I : Basic Competencies for Communication in Nursing - p. Page xv 7. 1 : Responsible, Assertive, Caring Communication in Nursing - p. Page xv 8. 2 : The Client–Nurse Relationship: A Helping Relationship* - p. Page xv 9. 3 : Starting with YOU: Understanding Yourself to Build a Foundation for Learning about Communication* - p. Page xv 10. 4 : Solving Problems Together - p. Page xv 11. 5 : Understanding Each Other: Communication and Culture* - p. Page xv 12. 6 : Demonstrating Warmth - p. Page xv 13. 7 : Showing Respect* - p. Page xv 14. 8 : Being Genuine* - p. Page xv 15. 9 : Being Empathetic - p. Page xv 16. 10 : Honoring Professional Boundaries - p. Page xv 17. 11 : Being Specific - p. Page xv 18. 12 : Asking Questions - p. Page xv 19. 13 : Expressing Opinions - p. Page xv 20. 14 : Using Humor - p. Page xv 21. 15 : Embracing the Spiritual Journey of Healthcaring: Meaning Making - p. Page xv 22. Part II : Advanced Competencies for Communication in Nursing - p. Page xv 23. 16 : Requesting Support - p. Page xv 24. 17 : Overcoming Evaluation Anxiety - p. Page xv 25. 18 : Working with Feedback - p. Page xv 26. 19 : Using Relaxation Techniques to Become More Mindful - p. Page xv 27. 20 : Incorporating Imagery in Professional Practice and Self-Care - p. Page xv 28. 21 : Incorporating Positivity into Life and Work - p. Page xv 29. 22 : Learning to Work Together in Groups - p. Page xv 30. 23 : Navigating the Complex World of Digital Communication* - p. Page xv 31. 24 : Learning Confrontation Skills - p. Page xv 32. 25 : Refusing Unreasonable Requests - p. Page xv 33. 26 : Caring Communication with Clients and Colleagues whose Behaviors Are Challenging - p. Page xv 34. 27 : Confronting Bullying and Incivility with Honesty and Respect - p. Page xv 35. 28 : Managing Team Conflict Assertively and Responsibly - p. Page xv 36. 29 : Communicating at the End of Life - p. Page xv 37. 30 : Continuing the Commitment to the Journey - p. Page xv 38. Appendix I : Chapter Objectives in This Book Mapped to the American Association of Colleges of Nursing (AACN) 2021 Essentials Domains - p. Page xv 39. Appendix II : Holistic Self-Care Assessment - p. Page xv 40. Appendix III : NGN Case Study Answers - p. Page xv 41. Index - p. Page xv
Immerse yourself in the ideas, theories, and techniques of effective communication in the workplace! Communication in Nursing, 10th Edition adopts a uniquely practical and personal approach to the demands of today’s nursing practice, providing extensive examples, exercises, and techniques that help you apply communication skills in a variety of clinical settings. Using a conversational tone, this relatable text takes you beyond theory to show you how to understand important concepts and use communication as a tool to limit stress in your nursing practice. The 10th edition includes an emphasis on holistic self-care of the nurse and case studies for the Next-Generation NCLEX® (NGN). In addition, the latest information on the topics of mindfulness, resilience, and interprofessional communication highlight the importance of implementing these tools in practice.
1. Introduction - p. Page xi 2. Framework - p. Page xii 3. Contents - p. Page xiii 4. List of Illustrations - p. Page xiv 5. List of Tables - p. Page xv 6. Part I : Basic Competencies for Communication in Nursing - p. Page xv 7. 1 : Responsible, Assertive, Caring Communication in Nursing - p. Page xv 8. 2 : The Client–Nurse Relationship: A Helping Relationship* - p. Page xv 9. 3 : Starting with YOU: Understanding Yourself to Build a Foundation for Learning about Communication* - p. Page xv 10. 4 : Solving Problems Together - p. Page xv 11. 5 : Understanding Each Other: Communication and Culture* - p. Page xv 12. 6 : Demonstrating Warmth - p. Page xv 13. 7 : Showing Respect* - p. Page xv 14. 8 : Being Genuine* - p. Page xv 15. 9 : Being Empathetic - p. Page xv 16. 10 : Honoring Professional Boundaries - p. Page xv 17. 11 : Being Specific - p. Page xv 18. 12 : Asking Questions - p. Page xv 19. 13 : Expressing Opinions - p. Page xv 20. 14 : Using Humor - p. Page xv 21. 15 : Embracing the Spiritual Journey of Healthcaring: Meaning Making - p. Page xv 22. Part II : Advanced Competencies for Communication in Nursing - p. Page xv 23. 16 : Requesting Support - p. Page xv 24. 17 : Overcoming Evaluation Anxiety - p. Page xv 25. 18 : Working with Feedback - p. Page xv 26. 19 : Using Relaxation Techniques to Become More Mindful - p. Page xv 27. 20 : Incorporating Imagery in Professional Practice and Self-Care - p. Page xv 28. 21 : Incorporating Positivity into Life and Work - p. Page xv 29. 22 : Learning to Work Together in Groups - p. Page xv 30. 23 : Navigating the Complex World of Digital Communication* - p. Page xv 31. 24 : Learning Confrontation Skills - p. Page xv 32. 25 : Refusing Unreasonable Requests - p. Page xv 33. 26 : Caring Communication with Clients and Colleagues whose Behaviors Are Challenging - p. Page xv 34. 27 : Confronting Bullying and Incivility with Honesty and Respect - p. Page xv 35. 28 : Managing Team Conflict Assertively and Responsibly - p. Page xv 36. 29 : Communicating at the End of Life - p. Page xv 37. 30 : Continuing the Commitment to the Journey - p. Page xv 38. Appendix I : Chapter Objectives in This Book Mapped to the American Association of Colleges of Nursing (AACN) 2021 Essentials Domains - p. Page xv 39. Appendix II : Holistic Self-Care Assessment - p. Page xv 40. Appendix III : NGN Case Study Answers - p. Page xv 41. Index - p. Page xv
