Essential guide to effective communication for better physiotherapy outcomes
This book will help physiotherapists at every stage of their career to develop effective therapeutic communication skills and thereby enhance patient care.
Author Vincent Kortleve takes an evidence-based approach that will help practitioners incorporate effective communication skills and strategies into every consultation—from taking a medical history through to therapy and evaluation.
Learn how to excel in the four roles of communicative practice—the confidant, the coach, the detective, and the teacher—how to master shared decision-making; motivational interviewing; therapeutic pain education and health education; and how to cope when communication is difficult or breaks down.
1. Introduction - p. Page xii 2. List of Illustrations - p. Page xiii 3. List of Tables - p. Page xiv 4. Introduction - p. Page xiv 5. CHAPTER 1 : Attitude in physiotherapy conversations - p. Page xiv 6. CHAPTER 2 : The four roles in a conversation - p. Page 7 7. Introduction - p. Page 12 8. CHAPTER 3 : The seven core tasks in the conversation - p. Page 12 9. CHAPTER 4 : Conversation aspects independent of the core task - p. Page 19 10. Introduction - p. Page 28 11. CHAPTER 5 : Initiating the consultation - p. Page 28 12. CHAPTER 6 : Gathering information – medical history and patient story - p. Page 35 13. CHAPTER 7 : Gathering information – physical examination - p. Page 52 14. CHAPTER 8 : Explanation, shared decision-making, goal-setting and planning - p. Page 59 15. CHAPTER 9 : Treatment - p. Page 72 16. CHAPTER 10 : Concluding the consultation - p. Page 85 17. CHAPTER 11 : Finishing the treatment episode - p. Page 87 18. Introduction - p. Page 94 19. CHAPTER 12 : Problems in the professional relationship - p. Page 94 20. CHAPTER 13 : Insufficient motivation - p. Page 101 21. CHAPTER 14 : Insufficient self-management - p. Page 110 22. CHAPTER 15 : Pain - p. Page 119 23. CHAPTER 16 : Patients with mental health conditions - p. Page 132 24. CHAPTER 17 : In conversation with certain groups - p. Page 135 25. CHAPTER 18 : Special conversations and forms of conversation - p. Page 148 26. CHAPTER 19 : Talking about stress and lifestyle - p. Page 154 27. Introduction - p. Page 162 28. CHAPTER 20 : The role of confidant - p. Page 162 29. CHAPTER 21 : The role of coach - p. Page 168 30. CHAPTER 22 : The role of communicative detective - p. Page 171 31. CHAPTER 23 : The role of teacher - p. Page 177 32. GENERIC-TITLE - p. Page 181 33. GENERIC-TITLE - p. Page 181 34. GENERIC-TITLE - p. Page 181 35. Communication skills - p. Page 181 36. Thought structures - p. Page 181 37. Question lexicon - p. Page 181 38. Useful questions when using SCEBS as a thought structure - p. Page 181 39. Metaphors and frames - p. Page 181 40. Activities of the four roles - p. Page 181
Essential guide to effective communication for better physiotherapy outcomes
This book will help physiotherapists at every stage of their career to develop effective therapeutic communication skills and thereby enhance patient care.
Author Vincent Kortleve takes an evidence-based approach that will help practitioners incorporate effective communication skills and strategies into every consultation—from taking a medical history through to therapy and evaluation.
Learn how to excel in the four roles of communicative practice—the confidant, the coach, the detective, and the teacher—how to master shared decision-making; motivational interviewing; therapeutic pain education and health education; and how to cope when communication is difficult or breaks down.
1. Introduction - p. Page xii 2. List of Illustrations - p. Page xiii 3. List of Tables - p. Page xiv 4. Introduction - p. Page xiv 5. CHAPTER 1 : Attitude in physiotherapy conversations - p. Page xiv 6. CHAPTER 2 : The four roles in a conversation - p. Page 7 7. Introduction - p. Page 12 8. CHAPTER 3 : The seven core tasks in the conversation - p. Page 12 9. CHAPTER 4 : Conversation aspects independent of the core task - p. Page 19 10. Introduction - p. Page 28 11. CHAPTER 5 : Initiating the consultation - p. Page 28 12. CHAPTER 6 : Gathering information – medical history and patient story - p. Page 35 13. CHAPTER 7 : Gathering information – physical examination - p. Page 52 14. CHAPTER 8 : Explanation, shared decision-making, goal-setting and planning - p. Page 59 15. CHAPTER 9 : Treatment - p. Page 72 16. CHAPTER 10 : Concluding the consultation - p. Page 85 17. CHAPTER 11 : Finishing the treatment episode - p. Page 87 18. Introduction - p. Page 94 19. CHAPTER 12 : Problems in the professional relationship - p. Page 94 20. CHAPTER 13 : Insufficient motivation - p. Page 101 21. CHAPTER 14 : Insufficient self-management - p. Page 110 22. CHAPTER 15 : Pain - p. Page 119 23. CHAPTER 16 : Patients with mental health conditions - p. Page 132 24. CHAPTER 17 : In conversation with certain groups - p. Page 135 25. CHAPTER 18 : Special conversations and forms of conversation - p. Page 148 26. CHAPTER 19 : Talking about stress and lifestyle - p. Page 154 27. Introduction - p. Page 162 28. CHAPTER 20 : The role of confidant - p. Page 162 29. CHAPTER 21 : The role of coach - p. Page 168 30. CHAPTER 22 : The role of communicative detective - p. Page 171 31. CHAPTER 23 : The role of teacher - p. Page 177 32. GENERIC-TITLE - p. Page 181 33. GENERIC-TITLE - p. Page 181 34. GENERIC-TITLE - p. Page 181 35. Communication skills - p. Page 181 36. Thought structures - p. Page 181 37. Question lexicon - p. Page 181 38. Useful questions when using SCEBS as a thought structure - p. Page 181 39. Metaphors and frames - p. Page 181 40. Activities of the four roles - p. Page 181
