Effective Security Management, Seventh Edition teaches practicing security professionals how to build their careers by mastering the fundamentals of good management. Charles Sennewald and Curtis Baillie bring common sense, wisdom and humor to this bestselling introduction to security management. For both new and experienced security managers, this resource is the classic book on the topic.
1. Introduction - p. xxi 2. Section 1: General security management - p. xxiii 3. Section 1. General security management - p. 1 4. 1. General principles of organization - p. 3 5. 2. Organizational structure - p. 17 6. 3. Security’s role in the organization - p. 25 7. 4. The security director’s role - p. 35 8. 5. The security supervisor’s role - p. 45 9. 6. The individual security employee - p. 53 10. 7. Ethics and conflicts of interest - p. 61 11. Section 2: Security personnel management - p. 70 12. Section 2. Security personnel management - p. 71 13. 8. Hiring security personnel - p. 73 14. 9. Job descriptions - p. 83 15. 10. Training - p. 91 16. 11. Discipline - p. 101 17. 12. Motivation and morale - p. 111 18. 13. Promotions - p. 123 19. 14. Communication - p. 133 20. 15. Career (proprietary) versus non-career (and contract) personnel - p. 143 21. Section 3: Operational management - p. 151 22. Section 3. Operational management - p. 153 23. 16. Planning and budgeting - p. 155 24. 17. Program management - p. 169 25. 18. Risk - p. 183 26. 19. Problem solving - p. 193 27. 20. Crisis management - p. 199 28. 21. The security survey - p. 207 29. 22. International security standards - p. 213 30. 23. Office administration - p. 223 31. 24. Written policies and procedures - p. 233 32. 25. Computers and effective security management - p. 245 33. 26. Statistics as a security management tool - p. 261 34. 27. Convergence in security management - p. 275 35. Section 4: Public relations - p. 280 36. Section 4. Public relations - p. 281 37. 28. Selling security within the organization - p. 283 38. 29. Relationship with law enforcement - p. 291 39. 30. Relationship with the industry - p. 301 40. 31. Community relations - p. 311 41. Section 5: Mismanagement - p. 317 42. Section 5. Mismanagement - p. 319 43. 32. Jackass management traits - p. 321 44. Appendix A. Employee performance evaluation - p. 355 45. Appendix B. Security vulnerability survey - p. 363 46. Appendix C. IAPSC code of ethics(2019) - p. 369 47. Appendix D. Selected security-related organizations - p. 371 48. Appendix E. Suggested security/loss prevention reference sources - p. 375 49. Index - p. 381
Effective Security Management, Seventh Edition teaches practicing security professionals how to build their careers by mastering the fundamentals of good management. Charles Sennewald and Curtis Baillie bring common sense, wisdom and humor to this bestselling introduction to security management. For both new and experienced security managers, this resource is the classic book on the topic.
1. Introduction - p. xxi 2. Section 1: General security management - p. xxiii 3. Section 1. General security management - p. 1 4. 1. General principles of organization - p. 3 5. 2. Organizational structure - p. 17 6. 3. Security’s role in the organization - p. 25 7. 4. The security director’s role - p. 35 8. 5. The security supervisor’s role - p. 45 9. 6. The individual security employee - p. 53 10. 7. Ethics and conflicts of interest - p. 61 11. Section 2: Security personnel management - p. 70 12. Section 2. Security personnel management - p. 71 13. 8. Hiring security personnel - p. 73 14. 9. Job descriptions - p. 83 15. 10. Training - p. 91 16. 11. Discipline - p. 101 17. 12. Motivation and morale - p. 111 18. 13. Promotions - p. 123 19. 14. Communication - p. 133 20. 15. Career (proprietary) versus non-career (and contract) personnel - p. 143 21. Section 3: Operational management - p. 151 22. Section 3. Operational management - p. 153 23. 16. Planning and budgeting - p. 155 24. 17. Program management - p. 169 25. 18. Risk - p. 183 26. 19. Problem solving - p. 193 27. 20. Crisis management - p. 199 28. 21. The security survey - p. 207 29. 22. International security standards - p. 213 30. 23. Office administration - p. 223 31. 24. Written policies and procedures - p. 233 32. 25. Computers and effective security management - p. 245 33. 26. Statistics as a security management tool - p. 261 34. 27. Convergence in security management - p. 275 35. Section 4: Public relations - p. 280 36. Section 4. Public relations - p. 281 37. 28. Selling security within the organization - p. 283 38. 29. Relationship with law enforcement - p. 291 39. 30. Relationship with the industry - p. 301 40. 31. Community relations - p. 311 41. Section 5: Mismanagement - p. 317 42. Section 5. Mismanagement - p. 319 43. 32. Jackass management traits - p. 321 44. Appendix A. Employee performance evaluation - p. 355 45. Appendix B. Security vulnerability survey - p. 363 46. Appendix C. IAPSC code of ethics(2019) - p. 369 47. Appendix D. Selected security-related organizations - p. 371 48. Appendix E. Suggested security/loss prevention reference sources - p. 375 49. Index - p. 381
