Build your skills in communication with a scientific, competency-based approach! Essentials of Nursing Communication helps you gain communication knowledge and develop observable communication skills/behaviors in nursing. This text goes beyond an anecdotal, “soft skills” approach to communication. It integrates the COMFORT model with the concepts and domains of the 2021 AACN Essentials, covering key topics like professionalism, DEI, and person-centered care. Standards and learning objectives for undergraduate nurse communication training are scaffolded across chapters, implementing the gold-standard approach to competency-based learning to help you communicate effectively in today’s nursing practice.
1. Introduction - p. v 2. Preface - p. vii 3. A few words about words - p. ix 4. Acknowledgements - p. x 5. About the authors - p. xi 6. List of Illustrations - p. xiii 7. List of Tables - p. xiv 8. SECTION I. Communication and Person-Centered Care - p. 1 9. 1. Defining and understanding communication in nursing - p. 3 10. 2. Science versus anecdote - p. 17 11. 3. Relationship with the patient - p. 33 12. 4. A patient’s story - p. 47 13. SECTION II. Diversity, Equity, and Inclusion - p. 61 14. 5. Ethical communication - p. 63 15. 6. Cultural humility - p. 85 16. 7. Health literacy - p. 99 17. 8. Bearing witness - p. 117 18. 9. Communication and a culture of safety - p. 137 19. SECTION III. Family and Nurse Communication - p. 155 20. 10. Communication and the patient’s family - p. 157 21. 11. Communicating with the family caregiver in complex disease - p. 177 22. 12. Communicating about patient prognosis - p. 195 23. SECTION IV. Professionalism and Collaboration - p. 213 24. 13. Communicating about transitions in care - p. 215 25. 14. Communication and goal-concordant care - p. 231 26. 15. Working on a team - p. 247 27. 16. Evolving channels of communication in nursing - p. 263 28. Index - p. 281
Build your skills in communication with a scientific, competency-based approach! Essentials of Nursing Communication helps you gain communication knowledge and develop observable communication skills/behaviors in nursing. This text goes beyond an anecdotal, “soft skills” approach to communication. It integrates the COMFORT model with the concepts and domains of the 2021 AACN Essentials, covering key topics like professionalism, DEI, and person-centered care. Standards and learning objectives for undergraduate nurse communication training are scaffolded across chapters, implementing the gold-standard approach to competency-based learning to help you communicate effectively in today’s nursing practice.
1. Introduction - p. v 2. Preface - p. vii 3. A few words about words - p. ix 4. Acknowledgements - p. x 5. About the authors - p. xi 6. List of Illustrations - p. xiii 7. List of Tables - p. xiv 8. SECTION I. Communication and Person-Centered Care - p. 1 9. 1. Defining and understanding communication in nursing - p. 3 10. 2. Science versus anecdote - p. 17 11. 3. Relationship with the patient - p. 33 12. 4. A patient’s story - p. 47 13. SECTION II. Diversity, Equity, and Inclusion - p. 61 14. 5. Ethical communication - p. 63 15. 6. Cultural humility - p. 85 16. 7. Health literacy - p. 99 17. 8. Bearing witness - p. 117 18. 9. Communication and a culture of safety - p. 137 19. SECTION III. Family and Nurse Communication - p. 155 20. 10. Communication and the patient’s family - p. 157 21. 11. Communicating with the family caregiver in complex disease - p. 177 22. 12. Communicating about patient prognosis - p. 195 23. SECTION IV. Professionalism and Collaboration - p. 213 24. 13. Communicating about transitions in care - p. 215 25. 14. Communication and goal-concordant care - p. 231 26. 15. Working on a team - p. 247 27. 16. Evolving channels of communication in nursing - p. 263 28. Index - p. 281
