Learn how to navigate the complicated and challenging world of health care with Health Professional and Patient Interaction, 10th Edition. Covering strategies for effective communication and collaboration, this time-tested guide offers the tools needed to establish positive patient and interprofessional relationships that are built on respect. It not only covers respectful actions, communication standards, and good decision-making, but also demonstrates how those decisions directly shape successful patient outcomes. Practical examples and authentic scenarios highlight how to apply respect and professionalism to coworkers and patients of various ages and backgrounds across a wide spectrum of healthcare environments. It’s the strong foundation you need to communicate effectively for positive, collaborative, and compassionate patient-centered care.
1. Chapter 1: Introduction - p. ix 2. Chapter 2: Respect in the Professional Role - p. 1 3. Chapter 3: Professional Relationships Built on Respect - p. 13 4. Chapter 4: Respect for Self in the Professional Role - p. 30 5. Section 2: Respectful Interactions in the Delivery of Care - p. 46 6. Chapter 5: Introduction - p. 46 7. Chapter 6: Respect in a Diverse Society - p. 49 8. Chapter 7: Respect in Care Delivery Systems - p. 66 9. Section 3: Respect for the Patient’s Situation - p. 83 10. Chapter 8: Introduction - p. 83 11. Chapter 9: Respecting the Patient’s Story - p. 86 12. Chapter 10: Respect for the Patient’s Family and Significant Relationships - p. 102 13. Section 4: Respect Through Collaboration and Communication - p. 118 14. Chapter 11: Introduction - p. 118 15. Chapter 12: Respectful Interprofessional and Intraprofessional Communication and Collaboration - p. 122 16. Chapter 13: Respectful Communication in a Technology-Driven Age - p. 138 17. Section 5: Respectful Interactions Across the Life Span - p. 164 18. Chapter 14: Introduction - p. 164 19. Chapter 15: Respectful Interaction: Working With Newborns, Infants, and Children in the Early Years - p. 168 20. Chapter 16: Respectful Interaction: Working With School-Age Children and Adolescents - p. 181 21. Chapter 17: Respectful Interaction: Working With Adults - p. 197 22. Chapter 18: Respectful Interaction: Working With Older Adults - p. 217 23. Section 6: Some Special Challenges: Creating a Context of Respect - p. 235 24. Chapter 19: Introduction - p. 235 25. Chapter 20: Respectful Interaction: When the Patient Is Dying - p. 239 26. Chapter 21: Respectful Interaction in Complex Situations - p. 255 27. Questions for Thought and Discussion - p. 272 28. Index - p. 280
Learn how to navigate the complicated and challenging world of health care with Health Professional and Patient Interaction, 10th Edition. Covering strategies for effective communication and collaboration, this time-tested guide offers the tools needed to establish positive patient and interprofessional relationships that are built on respect. It not only covers respectful actions, communication standards, and good decision-making, but also demonstrates how those decisions directly shape successful patient outcomes. Practical examples and authentic scenarios highlight how to apply respect and professionalism to coworkers and patients of various ages and backgrounds across a wide spectrum of healthcare environments. It’s the strong foundation you need to communicate effectively for positive, collaborative, and compassionate patient-centered care.
1. Chapter 1: Introduction - p. ix 2. Chapter 2: Respect in the Professional Role - p. 1 3. Chapter 3: Professional Relationships Built on Respect - p. 13 4. Chapter 4: Respect for Self in the Professional Role - p. 30 5. Section 2: Respectful Interactions in the Delivery of Care - p. 46 6. Chapter 5: Introduction - p. 46 7. Chapter 6: Respect in a Diverse Society - p. 49 8. Chapter 7: Respect in Care Delivery Systems - p. 66 9. Section 3: Respect for the Patient’s Situation - p. 83 10. Chapter 8: Introduction - p. 83 11. Chapter 9: Respecting the Patient’s Story - p. 86 12. Chapter 10: Respect for the Patient’s Family and Significant Relationships - p. 102 13. Section 4: Respect Through Collaboration and Communication - p. 118 14. Chapter 11: Introduction - p. 118 15. Chapter 12: Respectful Interprofessional and Intraprofessional Communication and Collaboration - p. 122 16. Chapter 13: Respectful Communication in a Technology-Driven Age - p. 138 17. Section 5: Respectful Interactions Across the Life Span - p. 164 18. Chapter 14: Introduction - p. 164 19. Chapter 15: Respectful Interaction: Working With Newborns, Infants, and Children in the Early Years - p. 168 20. Chapter 16: Respectful Interaction: Working With School-Age Children and Adolescents - p. 181 21. Chapter 17: Respectful Interaction: Working With Adults - p. 197 22. Chapter 18: Respectful Interaction: Working With Older Adults - p. 217 23. Section 6: Some Special Challenges: Creating a Context of Respect - p. 235 24. Chapter 19: Introduction - p. 235 25. Chapter 20: Respectful Interaction: When the Patient Is Dying - p. 239 26. Chapter 21: Respectful Interaction in Complex Situations - p. 255 27. Questions for Thought and Discussion - p. 272 28. Index - p. 280
