More than any other product on the market, the most successful Medical Assistants begin their careers with Kinn. Trusted for more than 60 years, Kinn's The Medical Assistant: An Applied Learning Approach, 14th Edition, teaches you real-world administrative and clinical skills essential for a career in the modern medical office – always with a focus on application through unfolding case scenarios, critical thinking questions, and interactive exercises. The reorganized 14th edition includes expanded content on medical office accounts, collections, banking, and practice management as well as a new chapter reviewing medical terminology, anatomy and physiology, and pathology. With an easy-to-read format and a full continuum of separately sold adaptive learning solutions, real-world simulations, EHR documentation experience, and HESI remediation and assessment — you’ll learn the leading skills to prepare for certification and a successful career in the dynamic and growing Medical Assisting profession!
1. Unit One Introduction to Medical Assisting - p. ix 2. 1 The Professional Medical Assistant and the Healthcare Team - p. 1 3. 2 Therapeutic Communication - p. 29 4. 3 Legal Principles - p. 50 5. 4 Healthcare Laws - p. 71 6. 5 Healthcare Ethics - p. 93 7. Unit Two Fundamentals of Ambulatory Care Administration - p. 107 8. 6 Technology - p. 108 9. 7 Written Communication - p. 126 10. 8 Telephone Techniques - p. 149 11. 9 Scheduling Appointments and Patient Processing - p. 167 12. 10 Health Records - p. 192 13. 11 Daily Operations and Safety - p. 221 14. Unit Three Coding and Medical Billing - p. 242 15. 12 Health Insurance Essentials - p. 243 16. 13 Diagnostic Coding Essentials - p. 258 17. 14 Procedural Coding Essentials - p. 281 18. 15 Medical Billing and Reimbursement Essentials - p. 304 19. Unit Four Advanced Ambulatory Care Administration - p. 329 20. 16 Patient Accounts and Practice Management - p. 330 21. 17 Advanced Roles in Administration - p. 364 22. Unit Five Fundamentals of Clinical Medical Assisting - p. 382 23. 18 Introduction to Anatomy and Medical Terminology - p. 383 24. 19 Infection Control - p. 408 25. 20 Vital Signs - p. 430 26. 21 Physical Examination - p. 460 27. 22 Patient Coaching - p. 497 28. 23 Nutrition and Health Promotion - p. 519 29. 24 Surgical Supplies and Instruments - p. 541 30. 25 Assisting With Surgical Procedures - p. 563 31. 26 Principles of Electrocardiography - p. 590 32. 27 Medical Emergencies - p. 613 33. Unit Six Assisting With Medications - p. 641 34. 28 Principles of Pharmacology - p. 642 35. 29 Pharmacology Math - p. 667 36. 30 Administering Medications - p. 682 37. Unit Seven Assisting With Medical Specialties - p. 726 38. 31 Ophthalmology and Otolaryngology - p. 727 39. 32 Dermatology - p. 755 40. 33 Allergy and Infectious Disease - p. 773 41. 34 Gastroenterology - p. 791 42. 35 Orthopedics and Rheumatology - p. 815 43. 36 Neurology - p. 853 44. 37 Behavioral Health - p. 881 45. 38 Endocrinology - p. 901 46. 39 Cardiology - p. 923 47. 40 Pulmonology - p. 952 48. 41 Urology and Male Reproduction - p. 977 49. 42 Obstetrics and Gynecology - p. 1002 50. 43 Pediatrics - p. 1029 51. 44 Geriatrics - p. 1052 52. Unit Eight Assisting With Clinical Laboratory Procedures - p. 1067 53. 45 Introduction to the Clinical Laboratory - p. 1068 54. 46 Urinalysis - p. 1094 55. 47 Blood Collection - p. 1127 56. 48 Analysis of Blood - p. 1158 57. 49 Microbiology and Immunology - p. 1189 58. Unit Nine Job Seeking - p. 1214 59. 50 Skills and Strategies - p. 1215 60. Glossary - p. 1241 61. Abbreviations - p. 1259 62. Index - p. 1266
More than any other product on the market, the most successful Medical Assistants begin their careers with Kinn. Trusted for more than 60 years, Kinn's The Medical Assistant: An Applied Learning Approach, 14th Edition, teaches you real-world administrative and clinical skills essential for a career in the modern medical office – always with a focus on application through unfolding case scenarios, critical thinking questions, and interactive exercises. The reorganized 14th edition includes expanded content on medical office accounts, collections, banking, and practice management as well as a new chapter reviewing medical terminology, anatomy and physiology, and pathology. With an easy-to-read format and a full continuum of separately sold adaptive learning solutions, real-world simulations, EHR documentation experience, and HESI remediation and assessment — you’ll learn the leading skills to prepare for certification and a successful career in the dynamic and growing Medical Assisting profession!
1. Unit One Introduction to Medical Assisting - p. ix 2. 1 The Professional Medical Assistant and the Healthcare Team - p. 1 3. 2 Therapeutic Communication - p. 29 4. 3 Legal Principles - p. 50 5. 4 Healthcare Laws - p. 71 6. 5 Healthcare Ethics - p. 93 7. Unit Two Fundamentals of Ambulatory Care Administration - p. 107 8. 6 Technology - p. 108 9. 7 Written Communication - p. 126 10. 8 Telephone Techniques - p. 149 11. 9 Scheduling Appointments and Patient Processing - p. 167 12. 10 Health Records - p. 192 13. 11 Daily Operations and Safety - p. 221 14. Unit Three Coding and Medical Billing - p. 242 15. 12 Health Insurance Essentials - p. 243 16. 13 Diagnostic Coding Essentials - p. 258 17. 14 Procedural Coding Essentials - p. 281 18. 15 Medical Billing and Reimbursement Essentials - p. 304 19. Unit Four Advanced Ambulatory Care Administration - p. 329 20. 16 Patient Accounts and Practice Management - p. 330 21. 17 Advanced Roles in Administration - p. 364 22. Unit Five Fundamentals of Clinical Medical Assisting - p. 382 23. 18 Introduction to Anatomy and Medical Terminology - p. 383 24. 19 Infection Control - p. 408 25. 20 Vital Signs - p. 430 26. 21 Physical Examination - p. 460 27. 22 Patient Coaching - p. 497 28. 23 Nutrition and Health Promotion - p. 519 29. 24 Surgical Supplies and Instruments - p. 541 30. 25 Assisting With Surgical Procedures - p. 563 31. 26 Principles of Electrocardiography - p. 590 32. 27 Medical Emergencies - p. 613 33. Unit Six Assisting With Medications - p. 641 34. 28 Principles of Pharmacology - p. 642 35. 29 Pharmacology Math - p. 667 36. 30 Administering Medications - p. 682 37. Unit Seven Assisting With Medical Specialties - p. 726 38. 31 Ophthalmology and Otolaryngology - p. 727 39. 32 Dermatology - p. 755 40. 33 Allergy and Infectious Disease - p. 773 41. 34 Gastroenterology - p. 791 42. 35 Orthopedics and Rheumatology - p. 815 43. 36 Neurology - p. 853 44. 37 Behavioral Health - p. 881 45. 38 Endocrinology - p. 901 46. 39 Cardiology - p. 923 47. 40 Pulmonology - p. 952 48. 41 Urology and Male Reproduction - p. 977 49. 42 Obstetrics and Gynecology - p. 1002 50. 43 Pediatrics - p. 1029 51. 44 Geriatrics - p. 1052 52. Unit Eight Assisting With Clinical Laboratory Procedures - p. 1067 53. 45 Introduction to the Clinical Laboratory - p. 1068 54. 46 Urinalysis - p. 1094 55. 47 Blood Collection - p. 1127 56. 48 Analysis of Blood - p. 1158 57. 49 Microbiology and Immunology - p. 1189 58. Unit Nine Job Seeking - p. 1214 59. 50 Skills and Strategies - p. 1215 60. Glossary - p. 1241 61. Abbreviations - p. 1259 62. Index - p. 1266