Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 6th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on day one. When used in conjunction with SimChart® for the Medical Office, Elsevier’s educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job.
1. Title of Book - p. i 2. Cover image - p. i 3. Title page - p. ii 4. Table of Contents - p. iii 5. Inside Front Cover - p. iii 6. Copyright - p. iv 7. Dedication - p. v 8. Reviewers - p. v 9. Preface - p. vii 10. Acknowledgments - p. viii 11. Access Instructions - p. xiv 12. Evolve* - p. xv 13. 1. The Career of a Medical Administrative Assistant - p. 1 14. 2. The Healthcare Team - p. 15 15. 3. Medical Law and Ethics - p. 34 16. 4. The Diverse Community of Patients - p. 66 17. 5. Interpersonal Communications - p. 76 18. 6. Appointment Scheduling - p. 109 19. 7. Patient Reception and Registration - p. 132 20. 8. Health Information Management - p. 158 21. 9. Procedure and Diagnosis Coding - p. 197 22. 10. Medical Billing - p. 214 23. 11. Health Insurance and Health Benefits Programs - p. 232 24. 12. Business Operations of the Medical Office - p. 259 25. 13. Financial Management - p. 271 26. 14. Human Resource Management - p. 282 27. 15. Job Search Essentials - p. 299 28. Appendix A. Answers to Think About It Questions - p. 313 29. Appendix B. Competency Assessment Checklist - p. 320 30. Appendix C. Using SimChart - p. 354 31. Glossary - p. 368 32. INDEX - p. 374
Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 6th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on day one. When used in conjunction with SimChart® for the Medical Office, Elsevier’s educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job.
1. Title of Book - p. i 2. Cover image - p. i 3. Title page - p. ii 4. Table of Contents - p. iii 5. Inside Front Cover - p. iii 6. Copyright - p. iv 7. Dedication - p. v 8. Reviewers - p. v 9. Preface - p. vii 10. Acknowledgments - p. viii 11. Access Instructions - p. xiv 12. Evolve* - p. xv 13. 1. The Career of a Medical Administrative Assistant - p. 1 14. 2. The Healthcare Team - p. 15 15. 3. Medical Law and Ethics - p. 34 16. 4. The Diverse Community of Patients - p. 66 17. 5. Interpersonal Communications - p. 76 18. 6. Appointment Scheduling - p. 109 19. 7. Patient Reception and Registration - p. 132 20. 8. Health Information Management - p. 158 21. 9. Procedure and Diagnosis Coding - p. 197 22. 10. Medical Billing - p. 214 23. 11. Health Insurance and Health Benefits Programs - p. 232 24. 12. Business Operations of the Medical Office - p. 259 25. 13. Financial Management - p. 271 26. 14. Human Resource Management - p. 282 27. 15. Job Search Essentials - p. 299 28. Appendix A. Answers to Think About It Questions - p. 313 29. Appendix B. Competency Assessment Checklist - p. 320 30. Appendix C. Using SimChart - p. 354 31. Glossary - p. 368 32. INDEX - p. 374
