1. Cover image - p. i 2. Title page - p. ii 3. Table of Contents - p. iii 4. Copyright - p. iv 5. Dedication - p. v 6. About the Authors - p. xi 7. Canadian Editorial Advisory Board and Reviewers - p. xiii 8. Acknowledgements - p. xv 9. Instructor Preface - p. xvii 10. Student Preface - p. xxii 11. Chapter 1. The Role and Responsibilities of the Support Worker - p. 1 12. Chapter 2. The Canadian Health Care System - p. 20 13. Chapter 3. Workplace Settings - p. 34 14. Chapter 4. Ethics - p. 48 15. Chapter 5. Legislation: The Client’s Rights and Your Rights - p. 59 16. Chapter 6. Health, Wellness, Illness, and Disability - p. 77 17. Chapter 7. Caring About Culture and Diversity - p. 96 18. Chapter 8. Managing Stress - p. 112 19. Chapter 9. Interpersonal Communication - p. 129 20. Chapter 10. Working With Others: Teamwork and Delegation - p. 149 21. Chapter 11. Working With Clients and Their Families - p. 164 22. Chapter 12. Abuse, Bullying, and Harassment Awareness - p. 174 23. Chapter 13. Starting Your Career - p. 194 24. Chapter 14. Body Mechanics - p. 215 25. Chapter 15. Exercise and Activity - p. 259 26. Chapter 16. Rehabilitation and Restorative Care - p. 282 27. Chapter 17. Personal Hygiene Support worker using the electronic display machine for transferring the older client into the bathtub. - p. 296 28. Chapter 18. Grooming and Dressing - p. 337 29. Chapter 19. Preventing Infection - p. 376 30. Chapter 20. Safety - p. 416 31. Chapter 21. Beds and Bed Making - p. 458 32. Chapter 22. Skin Care and Prevention of Wounds - p. 480 33. Chapter 23. Promoting Client Comfort, Pain Management, and Sleep - p. 511 34. Chapter 24. Measuring Height, Weight, and Vital Signs Close-up of hand of support worker checking client’s blood pressure, with cuff placed on upper arm. - p. 528 35. Chapter 25. Medical Terminology - p. 557 36. Chapter 26. Planning, Reporting, and Recording Client Care - p. 568 37. Chapter 27. Nutrition and Fluids - p. 591 38. Chapter 28. Enteral Nutrition and Intravenous Therapy - p. 624 39. Chapter 29. Urinary Elimination - p. 636 40. Chapter 30. Bowel Elimination - p. 679 41. Chapter 31. Growth and Development - p. 698 42. Chapter 32. Body Structure and Function - p. 718 43. Chapter 33. Common Diseases and Disorders - p. 752 44. Communicable Diseases - p. 755 45. Cancer - p. 766 46. Integumentary System Disorders - p. 768 47. Musculoskeletal System Disorders - p. 773 48. Nervous System Disorders - p. 781 49. Endocrine System Disorders - p. 788 50. Cardiovascular System Disorders - p. 790 51. Respiratory System Disorders - p. 797 52. Immune System Disorders - p. 800 53. Digestive System Disorders - p. 802 54. Urinary System Disorders - p. 805 55. Reproductive System Disorders - p. 807 56. Chapter 34. Hearing and Vision Disorders - p. 812 57. Chapter 35. Speech and Language Disorders - p. 829 58. Chapter 36. Developmental Disorders and Disabilities - p. 839 59. Chapter 37. Mental Health Disorders Woman looking sad, while keeping hand on forehead. - p. 856 60. Chapter 38. Disorientation, Delirium, and Dementia - p. 891 61. Chapter 39. Promoting Oxygenation - p. 927 62. Chapter 40. Heat and Cold Applications - p. 959 63. Chapter 41. Caring for Infants and Their Parents - p. 976 64. Chapter 42. Caring for the Young - p. 1005 65. Chapter 43. Caring for Older Persons - p. 1019 66. Chapter 44. Home Management - p. 1033 67. Chapter 45. Medication Management - p. 1055 68. Chapter 46. Working in Acute Care - p. 1086 69. Chapter 47. End-of-Life Care - p. 1110 70. Appendix - p. 1131 71. References - p. 1161 72. Index - p. 1175 73. Procedures - p. 1186 74. Procedures - p. 1187
1. Cover image - p. i 2. Title page - p. ii 3. Table of Contents - p. iii 4. Copyright - p. iv 5. Dedication - p. v 6. About the Authors - p. xi 7. Canadian Editorial Advisory Board and Reviewers - p. xiii 8. Acknowledgements - p. xv 9. Instructor Preface - p. xvii 10. Student Preface - p. xxii 11. Chapter 1. The Role and Responsibilities of the Support Worker - p. 1 12. Chapter 2. The Canadian Health Care System - p. 20 13. Chapter 3. Workplace Settings - p. 34 14. Chapter 4. Ethics - p. 48 15. Chapter 5. Legislation: The Client’s Rights and Your Rights - p. 59 16. Chapter 6. Health, Wellness, Illness, and Disability - p. 77 17. Chapter 7. Caring About Culture and Diversity - p. 96 18. Chapter 8. Managing Stress - p. 112 19. Chapter 9. Interpersonal Communication - p. 129 20. Chapter 10. Working With Others: Teamwork and Delegation - p. 149 21. Chapter 11. Working With Clients and Their Families - p. 164 22. Chapter 12. Abuse, Bullying, and Harassment Awareness - p. 174 23. Chapter 13. Starting Your Career - p. 194 24. Chapter 14. Body Mechanics - p. 215 25. Chapter 15. Exercise and Activity - p. 259 26. Chapter 16. Rehabilitation and Restorative Care - p. 282 27. Chapter 17. Personal Hygiene Support worker using the electronic display machine for transferring the older client into the bathtub. - p. 296 28. Chapter 18. Grooming and Dressing - p. 337 29. Chapter 19. Preventing Infection - p. 376 30. Chapter 20. Safety - p. 416 31. Chapter 21. Beds and Bed Making - p. 458 32. Chapter 22. Skin Care and Prevention of Wounds - p. 480 33. Chapter 23. Promoting Client Comfort, Pain Management, and Sleep - p. 511 34. Chapter 24. Measuring Height, Weight, and Vital Signs Close-up of hand of support worker checking client’s blood pressure, with cuff placed on upper arm. - p. 528 35. Chapter 25. Medical Terminology - p. 557 36. Chapter 26. Planning, Reporting, and Recording Client Care - p. 568 37. Chapter 27. Nutrition and Fluids - p. 591 38. Chapter 28. Enteral Nutrition and Intravenous Therapy - p. 624 39. Chapter 29. Urinary Elimination - p. 636 40. Chapter 30. Bowel Elimination - p. 679 41. Chapter 31. Growth and Development - p. 698 42. Chapter 32. Body Structure and Function - p. 718 43. Chapter 33. Common Diseases and Disorders - p. 752 44. Communicable Diseases - p. 755 45. Cancer - p. 766 46. Integumentary System Disorders - p. 768 47. Musculoskeletal System Disorders - p. 773 48. Nervous System Disorders - p. 781 49. Endocrine System Disorders - p. 788 50. Cardiovascular System Disorders - p. 790 51. Respiratory System Disorders - p. 797 52. Immune System Disorders - p. 800 53. Digestive System Disorders - p. 802 54. Urinary System Disorders - p. 805 55. Reproductive System Disorders - p. 807 56. Chapter 34. Hearing and Vision Disorders - p. 812 57. Chapter 35. Speech and Language Disorders - p. 829 58. Chapter 36. Developmental Disorders and Disabilities - p. 839 59. Chapter 37. Mental Health Disorders Woman looking sad, while keeping hand on forehead. - p. 856 60. Chapter 38. Disorientation, Delirium, and Dementia - p. 891 61. Chapter 39. Promoting Oxygenation - p. 927 62. Chapter 40. Heat and Cold Applications - p. 959 63. Chapter 41. Caring for Infants and Their Parents - p. 976 64. Chapter 42. Caring for the Young - p. 1005 65. Chapter 43. Caring for Older Persons - p. 1019 66. Chapter 44. Home Management - p. 1033 67. Chapter 45. Medication Management - p. 1055 68. Chapter 46. Working in Acute Care - p. 1086 69. Chapter 47. End-of-Life Care - p. 1110 70. Appendix - p. 1131 71. References - p. 1161 72. Index - p. 1175 73. Procedures - p. 1186 74. Procedures - p. 1187