Learn more effectively with a wealth of interactive exercises for practice, reinforcement, and recall! An indispensable companion to the textbook, the Student Workbook for The Administrative Dental Assistant, 6th Edition combines the key objectives and content of the book with challenging exercises — putting the information you need into a practical context. Separated by chapter for easy correlation to the text, the workbook contains chapter summaries; learning objectives; short-answer, matching, multiple-choice, and/or fill-in-the-blank questions; case scenarios followed by critical thinking questions; and fun puzzles to reinforce key terminology. The Dentrix Learning Edition practice management software, combined with original exercises in the workbook, help you learn to use the software and prepare for your career. New content covers navigating dental office technology, communication and social media, and more.
• Correlation with the textbook• Original practice management exercises• Review questions, exercises, and puzzles to reinforce learning1. Student Workbook for The Administrative Dental Assistant - p. i 2. Cover - p. i 3. Halftitle Page - p. i 4. Title Page - p. iii 5. Copyright Page - p. iv 6. Contents - p. vii 7. 1 Orientation to the Dental Profession - p. 1 8. 2 Dental Basics - p. 15 9. 3 Communication Skills and Tools - p. 29 10. 4 Written Correspondence and Electronic Communication - p. 34 11. 5 Patient Relations - p. 39 12. 6 Dental Healthcare Team Communications - p. 43 13. 7 Computerized Dental Practice - p. 49 14. 8 Patient Clinical Records - p. 56 15. 9 Information Management and Security - p. 85 16. 10 Dental Patient Scheduling - p. 91 17. 11 Continuing Care Program (Recall or Re-Care Systems) - p. 101 18. 12 Inventory Management - p. 104 19. 13 Office Equipment - p. 107 20. 14 Financial Arrangement and Collection Procedures - p. 112 21. 15 Dental Benefit Plan Processing - p. 119 22. 16 Bookkeeping Procedures: Accounts Payable - p. 132 23. 17 Bookkeeping Procedures: Accounts Receivable - p. 138 24. 18 Employment Strategies - p. 150 25. Appendix: Patient Paperwork - p. 154
Learn more effectively with a wealth of interactive exercises for practice, reinforcement, and recall! An indispensable companion to the textbook, the Student Workbook for The Administrative Dental Assistant, 6th Edition combines the key objectives and content of the book with challenging exercises — putting the information you need into a practical context. Separated by chapter for easy correlation to the text, the workbook contains chapter summaries; learning objectives; short-answer, matching, multiple-choice, and/or fill-in-the-blank questions; case scenarios followed by critical thinking questions; and fun puzzles to reinforce key terminology. The Dentrix Learning Edition practice management software, combined with original exercises in the workbook, help you learn to use the software and prepare for your career. New content covers navigating dental office technology, communication and social media, and more.
• Correlation with the textbook• Original practice management exercises• Review questions, exercises, and puzzles to reinforce learning1. Student Workbook for The Administrative Dental Assistant - p. i 2. Cover - p. i 3. Halftitle Page - p. i 4. Title Page - p. iii 5. Copyright Page - p. iv 6. Contents - p. vii 7. 1 Orientation to the Dental Profession - p. 1 8. 2 Dental Basics - p. 15 9. 3 Communication Skills and Tools - p. 29 10. 4 Written Correspondence and Electronic Communication - p. 34 11. 5 Patient Relations - p. 39 12. 6 Dental Healthcare Team Communications - p. 43 13. 7 Computerized Dental Practice - p. 49 14. 8 Patient Clinical Records - p. 56 15. 9 Information Management and Security - p. 85 16. 10 Dental Patient Scheduling - p. 91 17. 11 Continuing Care Program (Recall or Re-Care Systems) - p. 101 18. 12 Inventory Management - p. 104 19. 13 Office Equipment - p. 107 20. 14 Financial Arrangement and Collection Procedures - p. 112 21. 15 Dental Benefit Plan Processing - p. 119 22. 16 Bookkeeping Procedures: Accounts Payable - p. 132 23. 17 Bookkeeping Procedures: Accounts Receivable - p. 138 24. 18 Employment Strategies - p. 150 25. Appendix: Patient Paperwork - p. 154
