Gain the knowledge and skills you need to manage a modern dental practice! The Administrative Dental Assistant, 6th Edition explains how to perform key office tasks such as patient scheduling, inventory control, basic bookkeeping, and records management. Not only does the book guide you through day-to-day office functions, but it helps you master problem-solving skills and learn communication tools and skills as you become an effective member of the healthcare team. Written by respected Dental Assisting educator Linda J. Gaylor, this practical guide also includes online exercises and downloadable Dentrix practice management software for plenty of realistic, hands-on practice.
1. The Administrative Dental Assistant - p. Page i 2. Cover - p. Page i 3. Evolve Student Resources - p. Page i 4. Table of Contents - p. Page iii 5. Title page - p. Page iv 6. Copyright - p. Page iv 7. Reviewers - p. Page vii 8. About the author - p. Page vii 9. Preface - p. Page viii 10. Acknowledgments - p. Page xv 11. Contents - p. Page xvii 12. List of Illustrations - p. Page xviii 13. List of Tables - p. Page xix 14. 1 : Orientation to the Dental Profession - p. Page xix 15. 2 : Dental Basics - p. Page 16 16. 3 : Communication Skills and Tools - p. Page 41 17. 4 : Written Correspondence and Electronic Communication - p. Page 56 18. 5 : Patient Relations - p. Page 77 19. 6 : Dental Healthcare Team Communications - p. Page 88 20. 7 : Computerized Dental Practice - p. Page 97 21. 8 : Patient Clinical Records - p. Page 113 22. 9 : Information Management and Security - p. Page 139 23. 10 : Dental Patient Scheduling - p. Page 155 24. 11 : Continuing Care Program (Recall or Re-Care Systems) - p. Page 168 25. 12 : Inventory Management - p. Page 178 26. 13 : Office Equipment - p. Page 194 27. 14 : Financial Arrangement and Collection Procedures - p. Page 206 28. 15 : Dental Benefit Plan Processing - p. Page 219 29. 16 : Bookkeeping Procedures: Accounts Payable - p. Page 243 30. 17 : Bookkeeping Procedures: Accounts Receivable - p. Page 265 31. 18 : Employment Strategies - p. Page 278 32. Glossary - p. Page 293 33. Index - p. Page 293
Gain the knowledge and skills you need to manage a modern dental practice! The Administrative Dental Assistant, 6th Edition explains how to perform key office tasks such as patient scheduling, inventory control, basic bookkeeping, and records management. Not only does the book guide you through day-to-day office functions, but it helps you master problem-solving skills and learn communication tools and skills as you become an effective member of the healthcare team. Written by respected Dental Assisting educator Linda J. Gaylor, this practical guide also includes online exercises and downloadable Dentrix practice management software for plenty of realistic, hands-on practice.
1. The Administrative Dental Assistant - p. Page i 2. Cover - p. Page i 3. Evolve Student Resources - p. Page i 4. Table of Contents - p. Page iii 5. Title page - p. Page iv 6. Copyright - p. Page iv 7. Reviewers - p. Page vii 8. About the author - p. Page vii 9. Preface - p. Page viii 10. Acknowledgments - p. Page xv 11. Contents - p. Page xvii 12. List of Illustrations - p. Page xviii 13. List of Tables - p. Page xix 14. 1 : Orientation to the Dental Profession - p. Page xix 15. 2 : Dental Basics - p. Page 16 16. 3 : Communication Skills and Tools - p. Page 41 17. 4 : Written Correspondence and Electronic Communication - p. Page 56 18. 5 : Patient Relations - p. Page 77 19. 6 : Dental Healthcare Team Communications - p. Page 88 20. 7 : Computerized Dental Practice - p. Page 97 21. 8 : Patient Clinical Records - p. Page 113 22. 9 : Information Management and Security - p. Page 139 23. 10 : Dental Patient Scheduling - p. Page 155 24. 11 : Continuing Care Program (Recall or Re-Care Systems) - p. Page 168 25. 12 : Inventory Management - p. Page 178 26. 13 : Office Equipment - p. Page 194 27. 14 : Financial Arrangement and Collection Procedures - p. Page 206 28. 15 : Dental Benefit Plan Processing - p. Page 219 29. 16 : Bookkeeping Procedures: Accounts Payable - p. Page 243 30. 17 : Bookkeeping Procedures: Accounts Receivable - p. Page 265 31. 18 : Employment Strategies - p. Page 278 32. Glossary - p. Page 293 33. Index - p. Page 293
