The Medical Interview by Drs. Steven A. Cole and Julian Bird equips you to communicate effectively with your patients so you can provide optimal care! This best-selling, widely adopted resource presents a practical, systematic approach to honing your basic interviewing skills and managing common challenging communicating situations. Its Three-Function Approach – "Build the Relationship," "Assess and Understand," and Collaborative Management" offers straightforward tasks, behaviors, and skills that can be easily mastered, making this an ideal learning tool for beginners and a valuable reference for experienced healthcare professionals.
1. Cover image - p. i 2. Title Page - p. i 3. Table of Contents - p. i 4. Copyright - p. iv 5. Dedication - p. v 6. Contributors - p. vi 7. Foreword - p. viii 8. Preface - p. xi 9. Acknowledgments - p. xiv 10. Unit 1 Three Functions Of The Medical Interview - p. xv 11. Chapter 1 Learning to Interview Using the Three Function Approach - p. 3 12. Chapter 2 Three Functions - p. 7 13. Chapter 3 Function One - p. 13 14. Chapter 4 Function Two - p. 22 15. Chapter 5 Function Three - p. 34 16. Unit 2 Meeting the Patient - p. 48 17. Chapter 6 Ten Common Concerns - p. 51 18. Unit 3 Structure of the Interview - p. 58 19. Chapter 7 Opening the Interview - p. 61 20. Chapter 8 Chief Complaint, Problem Survey, Patient's Perspective, and Agenda Setting - p. 65 21. Chapter 9 History of Present Illness - p. 72 22. Chapter 10 Past Medical History - p. 80 23. Chapter 11 Family History - p. 84 24. Chapter 12 Patient Profile and Social History - p. 86 25. Chapter 13 Review of Systems - p. 90 26. Chapter 14 Mental Status - p. 93 27. Unit 4 Presentation and Documentation - p. 97 28. Chapter 15 Presentation and Documentation - p. 101 29. Unit 5 Understanding Patients' Emotional Responses to Chronic Illness - p. 107 30. Chapter 16 Understanding Chronic Illness - p. 111 31. Chapter 17 Understanding Chronic Illness - p. 117 32. Unit 6 Advanced Applications - p. 121 33. Chapter 18 Stepped-Care Advanced Skills for Action Planning - p. 125 34. Chapter 19 Communicating with Patients with Chronic Illness - p. 145 35. Chapter 20 Health Literacy and Communicating Complex Information for Decision Making - p. 153 36. Chapter 21 Sexual Issues in the Interview - p. 160 37. Chapter 22 Interviewing Elderly Patients - p. 166 38. Chapter 23 Culturally Competent Medical Interviewing - p. 172 39. Chapter 24 Family Interviewing - p. 182 40. Chapter 25 Troubling Personality Styles and Somatization - p. 196 41. Chapter 26 Communicating with the Psychotic Patient - p. 212 42. Chapter 27 Breaking Bad News - p. 216 43. Chapter 27A Sharing Difficult or Bad News - p. 226 44. Chapter 28 Disclosure of Medical Errors and Apology - p. 233 45. Chapter 29 Risky Drinking and Interviewing About Alcohol Use - p. 243 46. Unit 7 Higher Order Skills - p. 255 47. Chapter 30 Nonverbal Communication - p. 259 48. Chapter 31 Use of the Self in Medical Care - p. 270 49. Chapter 32 Using Psychological Principles in the Medical Interview - p. 276 50. Chapter 33 Integrating Structure and Function - p. 286 51. Appendix 1 The Medical Interview: The Three Function Approach Table of Skills - p. 294 52. Appendix 2 - p. 296 53. Appendix 3 Learning How to Interview - p. 298 54. Index - p. 305
The Medical Interview by Drs. Steven A. Cole and Julian Bird equips you to communicate effectively with your patients so you can provide optimal care! This best-selling, widely adopted resource presents a practical, systematic approach to honing your basic interviewing skills and managing common challenging communicating situations. Its Three-Function Approach – "Build the Relationship," "Assess and Understand," and Collaborative Management" offers straightforward tasks, behaviors, and skills that can be easily mastered, making this an ideal learning tool for beginners and a valuable reference for experienced healthcare professionals.
1. Cover image - p. i 2. Title Page - p. i 3. Table of Contents - p. i 4. Copyright - p. iv 5. Dedication - p. v 6. Contributors - p. vi 7. Foreword - p. viii 8. Preface - p. xi 9. Acknowledgments - p. xiv 10. Unit 1 Three Functions Of The Medical Interview - p. xv 11. Chapter 1 Learning to Interview Using the Three Function Approach - p. 3 12. Chapter 2 Three Functions - p. 7 13. Chapter 3 Function One - p. 13 14. Chapter 4 Function Two - p. 22 15. Chapter 5 Function Three - p. 34 16. Unit 2 Meeting the Patient - p. 48 17. Chapter 6 Ten Common Concerns - p. 51 18. Unit 3 Structure of the Interview - p. 58 19. Chapter 7 Opening the Interview - p. 61 20. Chapter 8 Chief Complaint, Problem Survey, Patient's Perspective, and Agenda Setting - p. 65 21. Chapter 9 History of Present Illness - p. 72 22. Chapter 10 Past Medical History - p. 80 23. Chapter 11 Family History - p. 84 24. Chapter 12 Patient Profile and Social History - p. 86 25. Chapter 13 Review of Systems - p. 90 26. Chapter 14 Mental Status - p. 93 27. Unit 4 Presentation and Documentation - p. 97 28. Chapter 15 Presentation and Documentation - p. 101 29. Unit 5 Understanding Patients' Emotional Responses to Chronic Illness - p. 107 30. Chapter 16 Understanding Chronic Illness - p. 111 31. Chapter 17 Understanding Chronic Illness - p. 117 32. Unit 6 Advanced Applications - p. 121 33. Chapter 18 Stepped-Care Advanced Skills for Action Planning - p. 125 34. Chapter 19 Communicating with Patients with Chronic Illness - p. 145 35. Chapter 20 Health Literacy and Communicating Complex Information for Decision Making - p. 153 36. Chapter 21 Sexual Issues in the Interview - p. 160 37. Chapter 22 Interviewing Elderly Patients - p. 166 38. Chapter 23 Culturally Competent Medical Interviewing - p. 172 39. Chapter 24 Family Interviewing - p. 182 40. Chapter 25 Troubling Personality Styles and Somatization - p. 196 41. Chapter 26 Communicating with the Psychotic Patient - p. 212 42. Chapter 27 Breaking Bad News - p. 216 43. Chapter 27A Sharing Difficult or Bad News - p. 226 44. Chapter 28 Disclosure of Medical Errors and Apology - p. 233 45. Chapter 29 Risky Drinking and Interviewing About Alcohol Use - p. 243 46. Unit 7 Higher Order Skills - p. 255 47. Chapter 30 Nonverbal Communication - p. 259 48. Chapter 31 Use of the Self in Medical Care - p. 270 49. Chapter 32 Using Psychological Principles in the Medical Interview - p. 276 50. Chapter 33 Integrating Structure and Function - p. 286 51. Appendix 1 The Medical Interview: The Three Function Approach Table of Skills - p. 294 52. Appendix 2 - p. 296 53. Appendix 3 Learning How to Interview - p. 298 54. Index - p. 305
