**Selected for Doody’s Core Titles® 2024 in Patient Education**
Master the skills you need to communicate effectively in the health care setting! Interpersonal Relationships: Professional Communication Skills for Nurses, 9th Edition shows how you can interact with patients, families, and the health care team in ways that are professional, honest, empathetic, and knowledgeable. A clear guide to essential competencies, this book covers relationship skills, health promotion, patients with special communication needs, and interprofessional communication. Case examples make it easier to apply communication theories to real-life practice. New to this edition are Next Generation NCLEX® (NGN)-style case studies and a new chapter on managing personal stress. Written by noted educator Kathleen Underman Boggs, this reference is a two-time winner of the American Journal of Nursing Book of the Year award.
1. Title of Book - p. i 2. Cover image - p. i 3. Title page - p. ii 4. Table of Contents - p. iii 5. Copyright - p. iii 6. Dedication - p. iii 7. Reviewers and Contributors - p. iii 8. Preface - p. iii 9. Acknowledgments - p. iii 10. Part I: Theoretical Foundations and Contemporary Dynamics in Patient-Centered Relationships and Communication - p. iii 11. 1. Communication Theories and Nursing Concepts - p. 1 12. 2. Clarity and Safety in Communication - p. 12 13. 3. Professional Guides for Nursing Communication - p. 28 14. 4. Clinical Judgment: Critical Thinking and Ethical Decision-Making - p. 43 15. Part II: Essential Communication Competencies - p. 58 16. 5. Developing Patient-Centered Communication Skills - p. 59 17. 6. Variation in Communication Styles - p. 75 18. 7. Intercultural Communication and Patient Diversity - p. 88 19. 8. Communicating in Groups - p. 102 20. Part III: Relationship Skills in Health Communication - p. 114 21. 9. Self-Concept in Professional Interpersonal Relationships - p. 115 22. 10. Developing Patient-Centered Therapeutic Relationships - p. 131 23. 11. Bridges and Barriers in Therapeutic Relationships - p. 147 24. 12. Communicating With Families - p. 160 25. 13. Resolving Conflicts Between Nurse and Patient - p. 172 26. Part IV: Communication for Health Promotion and Disease Prevention - p. 190 27. 14. Communication Strategies for Health Promotion and Disease Prevention - p. 191 28. 15. Communication in Health Teaching and Coaching - p. 206 29. 16. Communication With Patients Who Are in Stressful Situations - p. 218 30. Part V: Accommodating Patients With Special Communication Needs - p. 234 31. 17. Communicating With Patients Experiencing Communication Deficits - p. 235 32. 18. Communicating With Children - p. 249 33. 19. Communicating With Older Adults - p. 267 34. 20. Communicating With Patients in Crisis - p. 284 35. 21. Communication Approaches in Palliative Care - p. 299 36. Part VI: Collaborative Professional Communication - p. 312 37. 22. Role Relationship Communication Within Nursing - p. 313 38. 23. Interprofessional Communication - p. 328 39. 24. Communicating for Continuity of Care - p. 345 40. 25. e-Documentation in Health Information Technology Systems - p. 356 41. 26. Mobile-Health and Communication Technology - p. 371 42. 27. Intrapersonal Communication to Self-Manage Stress and Promote Nurse Wellness - p. 386 43. Appendix I. Next-Generation NCLEX® Examination-Style Case Study Answers - p. 395 44. Glossary - p. 398 45. Index - p. 404
**Selected for Doody’s Core Titles® 2024 in Patient Education**
Master the skills you need to communicate effectively in the health care setting! Interpersonal Relationships: Professional Communication Skills for Nurses, 9th Edition shows how you can interact with patients, families, and the health care team in ways that are professional, honest, empathetic, and knowledgeable. A clear guide to essential competencies, this book covers relationship skills, health promotion, patients with special communication needs, and interprofessional communication. Case examples make it easier to apply communication theories to real-life practice. New to this edition are Next Generation NCLEX® (NGN)-style case studies and a new chapter on managing personal stress. Written by noted educator Kathleen Underman Boggs, this reference is a two-time winner of the American Journal of Nursing Book of the Year award.
1. Title of Book - p. i 2. Cover image - p. i 3. Title page - p. ii 4. Table of Contents - p. iii 5. Copyright - p. iii 6. Dedication - p. iii 7. Reviewers and Contributors - p. iii 8. Preface - p. iii 9. Acknowledgments - p. iii 10. Part I: Theoretical Foundations and Contemporary Dynamics in Patient-Centered Relationships and Communication - p. iii 11. 1. Communication Theories and Nursing Concepts - p. 1 12. 2. Clarity and Safety in Communication - p. 12 13. 3. Professional Guides for Nursing Communication - p. 28 14. 4. Clinical Judgment: Critical Thinking and Ethical Decision-Making - p. 43 15. Part II: Essential Communication Competencies - p. 58 16. 5. Developing Patient-Centered Communication Skills - p. 59 17. 6. Variation in Communication Styles - p. 75 18. 7. Intercultural Communication and Patient Diversity - p. 88 19. 8. Communicating in Groups - p. 102 20. Part III: Relationship Skills in Health Communication - p. 114 21. 9. Self-Concept in Professional Interpersonal Relationships - p. 115 22. 10. Developing Patient-Centered Therapeutic Relationships - p. 131 23. 11. Bridges and Barriers in Therapeutic Relationships - p. 147 24. 12. Communicating With Families - p. 160 25. 13. Resolving Conflicts Between Nurse and Patient - p. 172 26. Part IV: Communication for Health Promotion and Disease Prevention - p. 190 27. 14. Communication Strategies for Health Promotion and Disease Prevention - p. 191 28. 15. Communication in Health Teaching and Coaching - p. 206 29. 16. Communication With Patients Who Are in Stressful Situations - p. 218 30. Part V: Accommodating Patients With Special Communication Needs - p. 234 31. 17. Communicating With Patients Experiencing Communication Deficits - p. 235 32. 18. Communicating With Children - p. 249 33. 19. Communicating With Older Adults - p. 267 34. 20. Communicating With Patients in Crisis - p. 284 35. 21. Communication Approaches in Palliative Care - p. 299 36. Part VI: Collaborative Professional Communication - p. 312 37. 22. Role Relationship Communication Within Nursing - p. 313 38. 23. Interprofessional Communication - p. 328 39. 24. Communicating for Continuity of Care - p. 345 40. 25. e-Documentation in Health Information Technology Systems - p. 356 41. 26. Mobile-Health and Communication Technology - p. 371 42. 27. Intrapersonal Communication to Self-Manage Stress and Promote Nurse Wellness - p. 386 43. Appendix I. Next-Generation NCLEX® Examination-Style Case Study Answers - p. 395 44. Glossary - p. 398 45. Index - p. 404
