The COVID-19 Response in New York City: Crisis Management in the Largest Public Health System provides an historical accounting of the response to the COVID-19 pandemic through the eyes of the largest public health system in the United States. The book offers a roadmap to guide healthcare systems and their providers in the event of future pandemics. Readers will learn about surge staffing and level loading, as well as tips from the ED and ICUs on how to respond to an unprecedented influx of inpatients.
Written by healthcare providers who were at the epicenter of the pandemic in New York City, this book provides a sound accounting of the response to the pandemic in one of the world's largest cities.
1. The Covid-19 Response in New York City - p. i 2. Cover - p. i 3. Title Page - p. iii 4. Copyright - p. iv 5. Table of Contents - p. iv 6. Contributors - p. xv 7. Preface - p. xix 8. Acknowledgments - p. xxiii 9. Chapter 1 Standing up the emergency response in the epicenter of the epicenter - p. 3 10. Chapter 2 The history of NYC Health + Hospitals - p. 29 11. Chapter 3 Emergency Departments spring into action - p. 53 12. Chapter 4 The crisis shifted to the intensive care units - p. 79 13. Chapter 5 Bringing key players together, standing up incident command, and communicating with everyone - p. 113 14. Chapter 6 The iterations of patient movement throughout the surge: Load-balancing demand through interfacility transfers - p. 135 15. Chapter 7 Supply chain and PPE, the wave 1 dilemma - p. 147 16. Chapter 8 Staffing for pandemic surges in the NYC safety-net health system - p. 159 17. Chapter 9 Fatality management during the worst crisis of our lifetime - p. 171 18. Chapter 10 Fine tuning the surge (and flex) plan - p. 189 19. Chapter 11 Situational awareness, going from flying blind to eyes on it all: DnA (Data and Analytics) - p. 209 20. Chapter 12 IT-coordinating the technology infrastructure of the system - p. 221 21. Chapter 13 Donations were a full-time job - p. 235 22. Chapter 14 The correctional health response to COVID-19 - p. 249 23. Chapter 15 Alternate care sites including hoteling, a new path in a massive surge response - p. 263 24. Chapter 16 Behavioral health and COVID-19 - p. 281 25. Chapter 17 External affairs: Managing communications with regulators and stakeholders - p. 295 26. Chapter 18 Testing and tracing in the “world's capital” - p. 311 27. Chapter 19 Vaccines and outpatient therapeutics: The race against the variants and the road to normalcy - p. 327 28. Chapter 20 Wellness and Helping Healers Heal during the biggest crisis of our lifetime - p. 343 29. Chapter 21 The future of public healthcare delivery systems in the United States in the post-COVID era - p. 369 30. Index - p. 375
The COVID-19 Response in New York City: Crisis Management in the Largest Public Health System provides an historical accounting of the response to the COVID-19 pandemic through the eyes of the largest public health system in the United States. The book offers a roadmap to guide healthcare systems and their providers in the event of future pandemics. Readers will learn about surge staffing and level loading, as well as tips from the ED and ICUs on how to respond to an unprecedented influx of inpatients.
Written by healthcare providers who were at the epicenter of the pandemic in New York City, this book provides a sound accounting of the response to the pandemic in one of the world's largest cities.
1. The Covid-19 Response in New York City - p. i 2. Cover - p. i 3. Title Page - p. iii 4. Copyright - p. iv 5. Table of Contents - p. iv 6. Contributors - p. xv 7. Preface - p. xix 8. Acknowledgments - p. xxiii 9. Chapter 1 Standing up the emergency response in the epicenter of the epicenter - p. 3 10. Chapter 2 The history of NYC Health + Hospitals - p. 29 11. Chapter 3 Emergency Departments spring into action - p. 53 12. Chapter 4 The crisis shifted to the intensive care units - p. 79 13. Chapter 5 Bringing key players together, standing up incident command, and communicating with everyone - p. 113 14. Chapter 6 The iterations of patient movement throughout the surge: Load-balancing demand through interfacility transfers - p. 135 15. Chapter 7 Supply chain and PPE, the wave 1 dilemma - p. 147 16. Chapter 8 Staffing for pandemic surges in the NYC safety-net health system - p. 159 17. Chapter 9 Fatality management during the worst crisis of our lifetime - p. 171 18. Chapter 10 Fine tuning the surge (and flex) plan - p. 189 19. Chapter 11 Situational awareness, going from flying blind to eyes on it all: DnA (Data and Analytics) - p. 209 20. Chapter 12 IT-coordinating the technology infrastructure of the system - p. 221 21. Chapter 13 Donations were a full-time job - p. 235 22. Chapter 14 The correctional health response to COVID-19 - p. 249 23. Chapter 15 Alternate care sites including hoteling, a new path in a massive surge response - p. 263 24. Chapter 16 Behavioral health and COVID-19 - p. 281 25. Chapter 17 External affairs: Managing communications with regulators and stakeholders - p. 295 26. Chapter 18 Testing and tracing in the “world's capital” - p. 311 27. Chapter 19 Vaccines and outpatient therapeutics: The race against the variants and the road to normalcy - p. 327 28. Chapter 20 Wellness and Helping Healers Heal during the biggest crisis of our lifetime - p. 343 29. Chapter 21 The future of public healthcare delivery systems in the United States in the post-COVID era - p. 369 30. Index - p. 375
