The Medical Interview by Drs. Steven A. Cole and Julian Bird , is the best-selling, widely adopted resource for interviewing and communication skills. Its practical, systematic Three-Function Approach – ""Build the Relationship,"" ""Assess and Understand,"" and Collaborative Management"" offers straightforward tasks, behaviors, and skills that are ideal for beginners and a valuable reference for experienced healthcare professionals.
1. Cover image - p. i 2. Title Page - p. i 3. Table of Contents - p. i 4. Copyright - p. iv 5. Dedication - p. v 6. Contributors - p. vi 7. Foreword - p. viii 8. Preface - p. xi 9. Acknowledgments - p. xiv 10. Learning Resources - p. xv 11. Teaching with Role-Play: A Structured Approach - p. xv 12. Learning Resources - p. xv 13. Unit 1 Three Functions Of The Medical Interview - p. xv 14. Chapter 1 Learning to Interview Using the Three Function Approach - p. 3 15. Chapter 2 Three Functions - p. 7 16. Chapter 3 Function One - p. 13 17. Chapter 4 Function Two - p. 22 18. Chapter 5 Function Three - p. 34 19. Unit 2 Meeting the Patient - p. 48 20. Chapter 6 Ten Common Concerns - p. 51 21. Unit 3 Structure of the Interview - p. 58 22. Chapter 7 Opening the Interview - p. 61 23. Chapter 8 Chief Complaint, Problem Survey, Patient's Perspective, and Agenda Setting - p. 65 24. Chapter 9 History of Present Illness - p. 72 25. Chapter 10 Past Medical History - p. 80 26. Chapter 11 Family History - p. 84 27. Chapter 12 Patient Profile and Social History - p. 86 28. Chapter 13 Review of Systems - p. 90 29. Chapter 14 Mental Status - p. 93 30. Unit 4 Presentation and Documentation - p. 97 31. Chapter 15 Presentation and Documentation - p. 101 32. Unit 5 Understanding Patients' Emotional Responses to Chronic Illness - p. 107 33. Chapter 16 Understanding Chronic Illness - p. 111 34. Chapter 17 Understanding Chronic Illness - p. 117 35. Unit 6 Advanced Applications - p. 121 36. Chapter 18 Stepped-Care Advanced Skills for Action Planning - p. 125 37. Chapter 19 Communicating with Patients with Chronic Illness - p. 145 38. Chapter 20 Health Literacy and Communicating Complex Information for Decision Making - p. 153 39. Chapter 21 Sexual Issues in the Interview - p. 160 40. Chapter 22 Interviewing Elderly Patients - p. 166 41. Chapter 23 Culturally Competent Medical Interviewing - p. 172 42. Chapter 24 Family Interviewing - p. 182 43. Chapter 25 Troubling Personality Styles and Somatization - p. 196 44. Chapter 26 Communicating with the Psychotic Patient - p. 212 45. Chapter 27 Breaking Bad News - p. 216 46. Chapter 27A Sharing Difficult or Bad News - p. 226 47. Chapter 28 Disclosure of Medical Errors and Apology - p. 233 48. Chapter 29 Risky Drinking and Interviewing About Alcohol Use - p. 243 49. Unit 7 Higher Order Skills - p. 255 50. Chapter 30 Nonverbal Communication - p. 259 51. Chapter 31 Use of the Self in Medical Care - p. 270 52. Chapter 32 Using Psychological Principles in the Medical Interview - p. 276 53. Chapter 33 Integrating Structure and Function - p. 286 54. Appendix 1 The Medical Interview: The Three Function Approach Table of Skills - p. 294 55. Appendix 2 - p. 296 56. Appendix 3 Learning How to Interview - p. 298 57. Index - p. 305
The Medical Interview by Drs. Steven A. Cole and Julian Bird , is the best-selling, widely adopted resource for interviewing and communication skills. Its practical, systematic Three-Function Approach – ""Build the Relationship,"" ""Assess and Understand,"" and Collaborative Management"" offers straightforward tasks, behaviors, and skills that are ideal for beginners and a valuable reference for experienced healthcare professionals.
1. Cover image - p. i 2. Title Page - p. i 3. Table of Contents - p. i 4. Copyright - p. iv 5. Dedication - p. v 6. Contributors - p. vi 7. Foreword - p. viii 8. Preface - p. xi 9. Acknowledgments - p. xiv 10. Learning Resources - p. xv 11. Teaching with Role-Play: A Structured Approach - p. xv 12. Learning Resources - p. xv 13. Unit 1 Three Functions Of The Medical Interview - p. xv 14. Chapter 1 Learning to Interview Using the Three Function Approach - p. 3 15. Chapter 2 Three Functions - p. 7 16. Chapter 3 Function One - p. 13 17. Chapter 4 Function Two - p. 22 18. Chapter 5 Function Three - p. 34 19. Unit 2 Meeting the Patient - p. 48 20. Chapter 6 Ten Common Concerns - p. 51 21. Unit 3 Structure of the Interview - p. 58 22. Chapter 7 Opening the Interview - p. 61 23. Chapter 8 Chief Complaint, Problem Survey, Patient's Perspective, and Agenda Setting - p. 65 24. Chapter 9 History of Present Illness - p. 72 25. Chapter 10 Past Medical History - p. 80 26. Chapter 11 Family History - p. 84 27. Chapter 12 Patient Profile and Social History - p. 86 28. Chapter 13 Review of Systems - p. 90 29. Chapter 14 Mental Status - p. 93 30. Unit 4 Presentation and Documentation - p. 97 31. Chapter 15 Presentation and Documentation - p. 101 32. Unit 5 Understanding Patients' Emotional Responses to Chronic Illness - p. 107 33. Chapter 16 Understanding Chronic Illness - p. 111 34. Chapter 17 Understanding Chronic Illness - p. 117 35. Unit 6 Advanced Applications - p. 121 36. Chapter 18 Stepped-Care Advanced Skills for Action Planning - p. 125 37. Chapter 19 Communicating with Patients with Chronic Illness - p. 145 38. Chapter 20 Health Literacy and Communicating Complex Information for Decision Making - p. 153 39. Chapter 21 Sexual Issues in the Interview - p. 160 40. Chapter 22 Interviewing Elderly Patients - p. 166 41. Chapter 23 Culturally Competent Medical Interviewing - p. 172 42. Chapter 24 Family Interviewing - p. 182 43. Chapter 25 Troubling Personality Styles and Somatization - p. 196 44. Chapter 26 Communicating with the Psychotic Patient - p. 212 45. Chapter 27 Breaking Bad News - p. 216 46. Chapter 27A Sharing Difficult or Bad News - p. 226 47. Chapter 28 Disclosure of Medical Errors and Apology - p. 233 48. Chapter 29 Risky Drinking and Interviewing About Alcohol Use - p. 243 49. Unit 7 Higher Order Skills - p. 255 50. Chapter 30 Nonverbal Communication - p. 259 51. Chapter 31 Use of the Self in Medical Care - p. 270 52. Chapter 32 Using Psychological Principles in the Medical Interview - p. 276 53. Chapter 33 Integrating Structure and Function - p. 286 54. Appendix 1 The Medical Interview: The Three Function Approach Table of Skills - p. 294 55. Appendix 2 - p. 296 56. Appendix 3 Learning How to Interview - p. 298 57. Index - p. 305